7158 results found
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When rescheduling a client from one service provider to another, the system does NOT adjust the pricing accordingly.
If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.
3 votes -
Priority on waitlist entries
We use the waiting list a great deal, so it would be a tremendous help if we could put a PRIORITY OR SOMETHING NEXT TO PARTICULAR CLIENTS SO WE KNOW REGARDLESS OF WHEN ADDED TO CALL THEM 1ST
3 votes -
Show Service Providers along with appt time in Front Desk view
It would be far more convenient to be able to see the service providers as well as time in the Front Desk view; clicking in to the appt works in some situations, but if a stylist wanted to see which of their clients were confirmed vs. unconfirmed they'd have to check all of them individually right now. Would also help front desk know which stylist to notify at a glance, as some stylists don't pay attention to their phones or leave them around the salon.
3 votes -
customizable fields in the client profile needed
For the client profile, we are very personable with our clients, and we spend a lot of time with them building rapport. All businesses rely on referrals and networking. There should be an opportunity for our salon to either add a picture of their business card or line of work that they're in or other customizable fields besides just "notes".
3 votes -
Locking appointments to a specific staff member.
There are some requests that are flexible and others that won't book with any other stylist. This is typically in the notes for appointments, but it would be helpful to have a distinction between no staff preference, staff requested and a locked appointment to a specific staff member.
3 votes -
QR code for check-ins & forms
We have many locations that are located inside of salon suites. Having a QR code that we can post at the front door for our clients to check in or fill out forms would save a lot of time, especially because we are in salon suites and only have 1 door for the room/suite.
3 votes -
Retail units sold over client count
we would like units sold over client count to goal the team using a % not $$$. for example, if a stylist sees 10 clients and sold 5 units they would be at 50% retail for the week.
3 votes -
Allow all logins to be able to drag stylists from side to side
Some of the stylists colors are the same. It helps if we allow reception to drag the names apart from each other so that stylists don't get confused with which client is theirs.
3 votes -
Commissions for Addons
Really would love to have a better way to deal with custom commissions for addons. Our scenario is that the main service no commissions are made. But for addons commissions are made.
3 votes -
Appointments in lead time show available but call to book
BLVD should never advertise me as fully booked when I am not. Many people go online to see what is available before calling. The lead time appointments , those that are in the set up time should be greyed out and show as call to book. You will make thousands more dollars this way. We have been doing this for 10 years...we know.
3 votes -
Enabling a resource group for a service should also enable all the resources in that group
When enabling a resource group for services, the resources underneath should be also enabled by default. Currently, toggling a resource group only expands the resource group but does not enable the resources in that group. Instead of relying on the toggle to expand the resource group, there should be another UI action that expands the group instead of the toggle.
Having to enable individual resources per service becomes mind-numbingly unsustainable to get new customers up and running.
3 votes -
Allow adding custom fields to Waitlist Window like: Room Number, Preferred Contact Method, etc.
Since we are located in a resort, in a remote area, it is essential for us to have a room number on waitlist window information. Especially, that some mobile connections don't work at all. It will be best if each business can have some fields to set up, on the waitlist window. Another example: Many booking we have, one person books for a group. It will be good for us to add more guests while submitting a request on waitlist.
3 votes -
cancellation note
add and view cancellation note on client file
3 votes -
Have a report to show unspecified retail sold with commission summary report
Sometimes a stylist, booth renter or front desk does not enter who sold retail and this has become a huge problem. It is too timely do go thru each day at payroll and look at each order. Having an unspecified line with total and way to access all of the orders would allow us to properly put order to who sold it. Also a report to check for unspecified sold retail would help as well
3 votes -
Choose receipt printing defaults
It would be nice to customize the defaults for printing receipts. We never need the merchant copy, but if you forget to tell it to print only page 1 you end up with a copy to throw away with each printed receipt. The location or business settings could have a checkbox for "print merchant receipt" default setting.
3 votes -
Remove Pricing
Give us the option of not displaying prices on the booking widget. If there's a setting to not have them display in the reminder emails it should also be on the booking widget.
3 votes -
Add the ability to repeat a Time Block in the mobile app
The ability to make a time block repition on the app. The option is avalible on the desktop but individual service providers don't use that version often and would like to have more avalible scheduling customizations in the app.
3 votes -
Quick Add Service Column!
We have a lot of common treatments and services that are added on last minute to appointments and they're not always performed by the same stylist. It would be awesome to have a column of our most common add-on services rather than having to leave the checkout window to update the whole appointment and go back. We are glad we switched over from Booker, but that is something I seriously miss!
3 votes -
Dashboard Customization
Client's view should be able to be customizable to match the business' colors.
3 votes -
Same Day Next Day Deposit with Merchant Services
im not used to waiting 2 days for my money, can we do same day deposit or next day i got a lot of bills coming through my account and sometimes my money doesnt come in fast enough
3 votes
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