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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. 12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. In our salon it would be a great deal of help to be able to choose specifically to redeem birthday points for loyalty program members since it only allows you to redeem all points or no points rather than a specified amount from clients points.

    8 votes

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  3. As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.

    Also the ability to delete contact in error.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. We have 3 tiers of memberships. Each tier has different % off. some memberships have two % off for example 20% on facial , 30% body sculpting. these discounts should be auto-applied to members at checkout and when booking.

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote

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  6. Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.

    12 votes

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  7. it would be super helpful to not have to click into the "block" to read it fully

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.

    3 votes

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  9. When a client pre-pays for units at a discount, they are added to the profile with the full list price indicated as the value. It would be good to easily be able to refer to how much they actually paid instead of having to go through their orders to find the original purchase.

    3 votes

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  10. 5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Ability to quick add product(s) at checkout in the event the product(s) was not added to inventory ahead of time.

    4 votes

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  13. Upon arrival of a client that holds a multiple appointment, cell notification should state:

    all appointment times for that appointment

    (example: the stylist 1 appointment time and the stylist 2 appointment time.)

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships

    2 votes

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  15. 2 votes

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  16. Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)

    2 votes

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. 98 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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