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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Example from a current issue: we have a group booking tag/emoji and it is supposed to only be added to appointments (not profiles) but it is currently on 185 client profiles. We want to remove this but we can't really spare the time to manually remove it form that many profiles, especially due to the fact that it could continue to happen and we would need to do all the work again.

    This actually applies to multiple appointment level tags so there are even more than that 185 that are effected.

    3 votes

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  2. More robust ability to upload and keep organized a client's historical documents like immunizations, lab results, and previous doctors' records

    7 votes

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  3. In the custom message via the online gift card settings, it would be great to be able to customize text, like add line breaks, bold, italicize parts of the message to make messaging clearer to clients when needed.
    For example: when running a gift card promotion with several discount tiers, being able to display those amounts and corresponding offers nicely in the custom message area.

    4 votes

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  4. Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.

    4 votes

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  5. We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.

    7 votes

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  6. 3 votes

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  7. Is it possible create a system that tracks and records client purchases on shopify?

    3 votes

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  8. can you please add a second tax rate option? our state has a 6.5% tax, but a 7.5% tax on alcohol sales.
    I have a wine and beer license and my clients get wine and beer offered electively during their services

    3 votes

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  9. 9 votes

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  10. Perhaps make it an option in case some businesses don't want it, but we are constantly chasing ppl for their addresses. It's hard to remember at check in check out. Our old booking system had a flag/alert to remind you to get address when checking out so that was at least helpful. We send New Guest cards and Holiday cards out and none of our new guests have addresses on file :-(

    2 votes

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  11. Hi, is there a way to have deposits go to the stylist the service is booked with? Reimbursing for deposits is becoming tedious.

    1 vote

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  12. Would be great to be able to set our own confirmation copy so we can add in specifics such as parking info.

    3 votes

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  13. I sell a lot of vouchers and customers like to add the tip at the time of voucher purchase so they don't have to do anything when they redeem. If I don't get a prepaid tip, most often my providers don't get a tip on these voucher redemptions. I have to track this in google sheets now....

    4 votes

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  14. Export physical client addresses - Address, Address 2, City, State, Zip. There are still initiatives that we run using mass mailings.

    4 votes

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  15. Ideally, we want to be able to request access to all APIs at once vs having to authorize each one separately

    1 vote

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  16. We don't use Blvd's built-in cancellation fee for a few different reasons, one is because it charges service tax even though a service obviously wasn't performed or received. I wish we had the option to disable that cancellation fee in our dashboard since we are not using it at all, that way there is a zero chance that our employees will process it incorrectly.

    1 vote

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  17. Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!

    38 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. 1 vote

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  19. When looking at products at the brand level, you should be able to see a list of which shops a product is active at. If a product isn't sold at all shops and you want to confirm which ones it is enabled at, right now you have to literally go through each location one by one and search for the product at each one to see if it is enabled or not. This is not sustainable or scalable for us at all.

    1 vote

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  20. Ability to void multiple vouchers at a time. We have to manually void out 30+ vouchers individually when they are expired - it's way too tedious and there needs to be a bulk or select-all feature.

    33 votes

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    In Progress  ·  6 comments  ·  Admin →
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