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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7176 results found

  1. Please integrate with Zoho

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Applying clients' birthdays on the calendar for each month for easy Birthday communications/discounts/etc.

    42 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  3. 1 vote

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  4. Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.

    4 votes

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  5. Currently the reports are filtered alphabetically by first name. The client said this is no help to her and should be by last name.

    3 votes

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    Merged  ·  0 comments  ·  Admin →
  6. It seems that many of the new features rolling out are items that aren't seen in the feature requests in here. It would be useful to have a feedback mechanism for the features that are released to see if the work that was done is actually meeting needs for customers.

    I may be in a minority, but I am finding many of the newest features to not be helping with any of my pain points in the software, and I wonder if I am alone in that.

    2 votes

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  7. I'd like to be able to mark out staff members to preform certain tasks or classes during their gaps between clients. I'd like them to still be available to take clients if one schedules but assign tasks in their down time.

    8 votes

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  8. Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.

    7 votes

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  9. We would appreciate being able to opt in or out of specific stylists to the automated marketing options.

    1 vote

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  10. The business would like to be able to see how the gift card was sold over a specific date range. They would like to be able to filter to see if the gift card was sold online or in store.

    1 vote

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  11. A better way of knowing when a voucher is redeemed at a different location than where it was purchased. Maybe a notification when at checkout when going to redeem.

    2 votes

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  12. Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
    Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.

    2 votes

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  13. option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history

    2 votes

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  14. Example from a current issue: we have a group booking tag/emoji and it is supposed to only be added to appointments (not profiles) but it is currently on 185 client profiles. We want to remove this but we can't really spare the time to manually remove it form that many profiles, especially due to the fact that it could continue to happen and we would need to do all the work again.

    This actually applies to multiple appointment level tags so there are even more than that 185 that are effected.

    3 votes

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  15. More robust ability to upload and keep organized a client's historical documents like immunizations, lab results, and previous doctors' records

    7 votes

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  16. In the custom message via the online gift card settings, it would be great to be able to customize text, like add line breaks, bold, italicize parts of the message to make messaging clearer to clients when needed.
    For example: when running a gift card promotion with several discount tiers, being able to display those amounts and corresponding offers nicely in the custom message area.

    4 votes

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  17. Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.

    4 votes

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  18. We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.

    7 votes

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  19. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Is it possible create a system that tracks and records client purchases on shopify?

    3 votes

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    1 comment  ·  Admin →
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