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  1. Currently, the only way to tell Boulevard that a client takes extra time, is to hit "edit details" at the last step of booking, then alter the time allotted, then click "remember ..."

    So, to alter a person's amount of time needed, a "ghost appointment" needs to be made so that the receptionist can get to that point, get through that point, then back out.

    It's a bit cumbersome.

    It would be nice to simply go to the client's profile & set the allotted time.

    6 votes
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  2. 1 vote
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  3. Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.

    For example:

    RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:

    Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers

    RELEASED THE DAY BEFORE…

    207 votes
    Waitlisted  ·  34 comments  ·  Admin →
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  4. To allow the duration time for any service to be 0h 0m when working with an assistant to allow client to double book online for services. Also, if you are able to click a check box for assistant for each service. For instance, if the assistant is applying a root color, then the stylist can be doing a haircut/blowdry. Clients can book online for each service for the allotted time of 1h each.

    Another example, when a client needs a gloss after a highlight processing service, the assistant can be apply the gloss. During the highlight processing time (45mins) and…

    7 votes
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  5. 2 votes
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  6. There should be a window where you can see ALL of the active services for the location from the EMPLOYEE view, and easily toggle on "ONLINE BOOKING" on and off. It is difficult to go into EACH service under the employee and then click online booking on or off. Too many steps, hard to have one simple view of what can and can't be booked online for each employee.

    3 votes
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  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  11. 1 vote
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  12. 1 vote
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  13. In which clients (or front desk) book the appointment and the appointments go into a feed that insert the appointments to the available times throughout the day but have no attached requested staff and are horizontally transferable. This column (working slightly like a resource) would have its own service prices that the performing service provider simply inherits for that appointment when an appointment gets assigned to them. Clients would book these "free agent" type blocks and receive confirmation the day before of whom and when their appointment exactly would be. At current the Boulevard platform is very booth rental designed…

    1 vote
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  14. 3 votes
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  15. Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.

    10 votes
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  16. 2 votes
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  17. 2 votes
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  18. 1 vote
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  19. 1 vote
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  20. 1 vote
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