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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. whenever a client no shows and it gives the option to checkout with the no show fee i would like the appointment to still stay on the books and be in a column like unconfirmed clients

    2 votes
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  2. I'd love for the option to get notified with the sales summary at the end of the day and to know what is getting deposited into our bank accounts and when!

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. 2 votes
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  4. Patients often use multiple email addresses, it would be great to cross ref the email AND phone number

    2 votes
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  5. In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes
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  6. We are constantly discounting our services to zero because they were purchased on Groupon or Classpass. It would be great to have a 100% button - right now the buttons only go to 50%

    7 votes
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  7. 6 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  8. 2 votes
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  9. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes
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  10. A specific call list we can print and call to confirm appointments. We usually do 2 days before to remind those that have booked in advance but haven't confirmed yet.

    2 votes
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  11. The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.

    6 votes
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  12. On the desktop version of Boulevard you can move service providers into a particular order which is awesome but when viewed on the app it is all out of order. Could you please make the schedule order reflect the same in the app or make the schedule order adjustable on the app so we can rearrange service providers? Thank you.

    3 votes
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  13. 3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.

    9 votes
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  15. The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)

    42 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  16. 2 votes
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  17. If it is possible to have the color formulas (medications) more accessible (such as printed on the staff itinerary when that becomes available), it helps the stylist go back to formulas easier for their clients.

    4 votes
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  18. The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes
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  20. 5 votes
    Waitlisted  ·  1 comment  ·  Admin →
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