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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7608 results found

  1. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  2. 3 votes

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  3. Ability to create a buy one get one free offer code

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. The ability to change a chart to a form after the chart has been created and vice versa.

    7 votes

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  5. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.

    5 votes

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  7. The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.

    The sale of GC's for a spa…

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    3 votes

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  10. I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes

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  11. The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.

    See Below as an example:

    Jan.2024 New Membership count = 10
    Total Service Client Count = 100
    Non Member (or Member) Service Client Count = 50

    currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%

    2 votes

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  12. It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes

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  13. Have the ability to auto enroll all clients into the loyalty program.

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  14. Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
    Thank you

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?

    1 vote

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  17. Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."

    4 votes

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  18. We would love to have blouevard integrated with our Wix website shop so we can sell inventory and track what is in stock, on hand totals, etc.

    2 votes

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  19. Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method

    3 votes

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  20. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    19 votes

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