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7087 results found

  1. Additional questions in online gift card purchase flow

    There are additional customizable questions that would be helpful for online gift cards, such as:

    Purchaser's Phone Number
    Recipient's First Name, Last Name (in addition to email
    Gift Card Delivery - (E-Gift of Pickup)
    Ability to select whether to use credit card on file if there is one.

    4 votes
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  2. The email for booking automatically adds location after name of business which looks like Los Los Angeles Angeles....

    "You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."

    So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.

    2 votes
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  3. At checkout on DUO- please make "add tip on card" section for assistants editable

    If a client clicks on " add tip on card" on the DUO for an assistant, and then opts to use cash instead, there is no way of completing the transaction. We currently have you close the transaction window in boulevard, and close and reopen the app to refresh the ticket. There has to be an easier way. Would it be possible to add a back button to be able to void the tip on card selection on the custom gratuity page? Thanks

    2 votes
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  4. 2 separate buttons to "confirm" and "marked as arrive" on calendar appointments

    When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.

    3 votes
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  5. Add credit card fees as a line item on daily sales reports

    For those of us using Offset, it would be great to add a line item to the sales section of the daily reports, so we can see how much of the credit card fees were "offset" by the feature.

    4 votes
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  6. make ability to send manual texts/confirmations

    Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.

    3 votes
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  7. Ability to import custom email templates into the marketing suite

    I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.

    32 votes
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  8. Manually skip the gratuity option on Duo checkout

    4 votes
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  9. Direct message to client from calendar/appt

    Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.

    4 votes
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  10. Account Credit Discount

    The customer would like to be able to sell account credit at a discount.
    Ex. The Client pays $40 for $50 of account credit.

    1 vote
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  11. memberships

    In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports

    1 vote
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  12. Adjust 'Jump To' settings in the professional app

    Ability to customize the 'Jump To' presets in the Professional App

    1 vote
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  13. Staff notification option for last minute/same day bookings only

    1 vote
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  14. Offer codes valid on service modifiers

    Allow offer codes to be valid on service modifiers

    5 votes
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  15. save button

    Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.

    4 votes
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  16. Search function for appointment IDs

    Create an easier way to search for appointment IDs to find client appointments

    1 vote
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  17. Automated cancellation of past due memberships

    It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books

    7 votes
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  18. Reminder notifications: show staff name

    1 vote
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  19. Not allowing a service to me put on someones books if they do not offer it.

    We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    21 votes
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  20. cash payment option for services priced at $0

    It would be helpful to have a cash payment option for services that have been marked at $0.

    4 votes
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