5945 results found
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The ability to purchase a recurring membership with the freedom to use any service provider.
I would love to see a recurring membership that can be used for all clients.
For example- You can have an auto draft of $99 1x a month that is valid for $120 in services.
I would like this member to be able to see any stylist regardless of price point. The membership can be good for retail as well as service.
3 votes -
Ability to make services NOT assignable, not even manually overridden
At current turning off assignable means services can still be booked manually.
I think it should be that under bookability that it is two part, bookable by us and bookable by client, then assignable mean literally whether this service can be placed on the provider's schedule or not. The distinction at current is wishy washy and allows too easy of a bypass.
6 votes -
1 vote
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1 vote
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Stay on the Same View after an Appointment is Made
Every time I book an appointment under a stylist under "week" or "4-day" view, the calendar reverts back to day view and goes to Sunday or a completely different day instead of staying where I was booking. Makes it super annoying to double check if an appointment was booked correctly because we have to go searching for it.
4 votes -
Add Product Pictures
We need pictures and descriptions next to products. Aside from hair products, we also sell hair accessories and salon merch. We would really benefit from having pictures next to items so we can sell more to our clients.
6 votes -
Email the amount and deposit date for each transfer
We moved from Square to BLVD and this is one feature I miss. I liked seeing email messages that let me know how much and when each transfer would be,
i.e. "Your Friday transfer of $3,561.00 will be sent on Sunday"
It would be nice to not manually have to check on transfers.
1 vote -
2 votes
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2 votes
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2 votes
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Gift cards listed or filtered by date purchased
It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.
4 votes -
Export appointment history
It would be nice if there was any kind of export feature for appointment history. As a massage studio we sometimes have to send clients a list of appointments for insurance or legal purposes. Currently, the only way to do this is a series of screenshots, which looks horribly unprofessional. Having the option to include any appointment notes is crucial to this as well as payment information.
3 votes -
Report of client birthdays
If not there should be a way for salons to pull a report for clients birthdays so they can nurture the guest relationship with gift or card to celebrate the guest.
8 votes -
Text Message Templates
Ability to create templates which can be selected when messaging a client. This increases efficiency and ensures a consistent and controlled customer service experience.
74 votes -
Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes -
2 votes
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1 vote
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1 vote
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requirement for patient profiles
i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms
1 vote -
2 votes
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