Settings and activity
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21 votes
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Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
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Bethany B
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133 votes
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I agree, I switched to Boulevard and have stayed with it because I signed a 1 year contract. The person who designed this platform is clearly amazing logistically and as a coder, but the poor client experience when going through the booking process makes me feel like I have also lost business as well. Having to contact the team to make basic changes (like with precision booking) should not be a thing, the number of questions/ people asking for help to book from social media and people stopping in to ask how to use the booking site slows me down and I can't afford to not help these people or else I will lose business. The customer facing side NEEDS to be more visually appealing, seamless to use, should have clear start pricing from eh first page and reference / example images from the start. I understand that it is "integrated into our websites" but the visual appeal is lost as soon as the client starts to use it. The backend is great but like clients should be able to see multiple dates at a time, if possible the whole week/month with highlighted dates of what is still available to book. Would be nice If Boulevard had a Gloss Genius look/feel but with the Boulevard programming. Also if you're going to collect reviews, display them to the clients looking to book!