Settings and activity
1122 results found
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4 votes
Ben Stevens
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19 votesBen Stevens
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11 votesBen Stevens
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229 votes
An error occurred while saving the comment An error occurred while saving the comment Ben Stevens
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I have at least one person per week who INSISTS they already paid because of online booking. Clarity in this would save all of us lots of trouble in trying to find the transaction that doesn't exist.
Ben Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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I am glad that group booking exists on the website. I agree that it definitely needs work. I just tell people to call in when they need to book a group as it is easier (Even though the dashboard STILL does not have this functionality after 5 years of requesting it). Although issues like this help my front desk realize that AI will never be able to take their job.
Ben Stevens
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3 votesBen Stevens
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5 votesBen Stevens
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11 votesBen Stevens
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2 votesBen Stevens
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6 votes
An error occurred while saving the comment Ben Stevens
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Printing charts is a horrendous mess. It appears that the assumption is they will forever stay electronic, and that is not the case. Having a separate section of the forms builder to make a print layout would be amazing.
Ben Stevens
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2 votesBen Stevens
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7 votesBen Stevens
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2 votesBen Stevens
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6 votesBen Stevens
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4 votesBen Stevens
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2 votesBen Stevens
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An error occurred while saving the comment Ben Stevens
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We Use Guided Access for this. It works pretty well, but occasionally forgets how to work and you have to reboot the iPad.
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2 votesBen Stevens
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2 votesBen Stevens
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305 votes
An error occurred while saving the comment Ben Stevens
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It doesn't matter if it is from 2021. I am convinced this whole website exists so we can feel like we have a voice, but nobody every reads it. I have been asking for some rather basic features (turn off tipping for staff that can't accept tips!) for more than 5 years and have never gotten anything but crickets from Boulevard.
Ben Stevens
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An error occurred while saving the comment Ben Stevens
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When dragging and dropping appointments when client has multiple services one service change by 15 minutes, or moving to another therapist (Same time)can rearrange the ENTIRE day. It is very frustrating to have to keep rebuilding their day after what should be a simple move.
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5 votes
An error occurred while saving the comment Ben Stevens
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I think some form of pop up or checkbox option for what happens with an updated form would be great. I am never sure if it will trigger as a new form that everyone will have to fill out again, or if it is just going to change the current form and follow the original rules. Sometimes I want one, sometimes the other, and I don't know for sure how to get the results I want.
Ben Stevens
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Just had a LONG checkout with a guest who was insistent that she was charged when booking the appointment. All I could do was wait patiently until she verified that the money never left her bank account. It is painful, and there is literally nothing I can do except stand and wait for them to see for themselves. Clarity on this for guests would be wonderful!