Settings and activity
1306 results found
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9 votes
Ben Stevens
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4 votesBen Stevens
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8 votesBen Stevens
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6 votes
An error occurred while saving the comment Ben Stevens
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23 votesBen Stevens
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10 votesBen Stevens
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8 votesBen Stevens
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11 votesBen Stevens
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2 votesBen Stevens
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2 votesBen Stevens
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12 votes
An error occurred while saving the comment Ben Stevens
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This is a legit bug (that I have been apparently been complaining about for 5 years). Is anything going to be done about this? I just missed a text from a customer because the auto reply triggered and hid their message.
Does Anyone at Boulevard read these posts? I feel like we are all abandoned out here with nobody paying attention to the real needs of the people that pay the bills.
Ben Stevens
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Ben Stevens
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7 votes
An error occurred while saving the comment Ben Stevens
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Having the option for a pop-up type notification would be great. I can get those for my email through my browser, so I know it is a thing that can happen.
Ben Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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I keep finding that people put cards in, then have them turned off, or use fake numbers. We can almost never charge the card on file when people late cancel or no-show anyway. It is a problem bigger than Boulevard.
Ben Stevens
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3 votes
An error occurred while saving the comment Ben Stevens
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Any type of scheduling for admin staff would be great. I can't figure out why there is email marketing (when mailchimp, flodesk, etc... all exist) but there isn't a simple schedule setup for front desk staff that most of us already have! Scheduling is the thing Boulevard does!
Ben Stevens
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12 votesBen Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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Six years I have been waiting for this. I am pretty sure we should give up hope for it at this point...
Ben Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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I will always vote for forward looking reports! Having just one (okay, two-ish) forward looking reports is just nonsense!
Ben Stevens
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11 votes
An error occurred while saving the comment Ben Stevens
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It happened again! Printing, scanning and all the fun to get a form to another client profile. How can it be this hard to fix?
An error occurred while saving the comment Ben Stevens
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Forms filled out for the opposite people in a group booking. And yet again, no method to move the forms between profiles other than printing and scanning. (also, printing is still a bit of a nightmare)
An error occurred while saving the comment Ben Stevens
commented
Yet another time to print a form and scan into another client profile.
An error occurred while saving the comment Ben Stevens
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I am just going to comment here every time I have this problem. Here is another day of printing a form (Have you heard they don't print well?) and scanning it in (do you know how hard it is to read from the pictures you can't easily zoom in the app?).
An error occurred while saving the comment Ben Stevens
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Checking in again!? I am still printing forms and moving them between profiles by taking pictures of paper forms. And we continue to have guests fill out the wrong forms (especially for group appointments).
PLEASE allow this (even if it needs admin permission or similar)
An error occurred while saving the comment Ben Stevens
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I would like to re-comment - is anything going to happen with this? Our current work around is to print the form and take pictures of it to add to a chart in the correct profile. due to not being able to zoom pictures you end up with a barely readable picture to use as a form. Or you end up with weird notes pointing you to the correct form.
I completely understand that people should fill forms out for their own profile. But it doesn't happen, and not having a mechanism to correct this just makes a mess of our records.
Going back to paper doesn't seem like a bad choice at times.
Ben Stevens
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An error occurred while saving the comment Ben Stevens
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Is there any movement on this? We are trying to go fully electronic for our forms, and this is the biggest headache. The easiest workaround is to print the form and upload the pictures to the correct client. It seems like there should be some option within Boulevard to have a privileged user move forms between user profiles. (Even if it is a copy and paste instead of cut and paste)
Ben Stevens
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6 votes
An error occurred while saving the comment Ben Stevens
commented
Same with Gift Cards.
Ben Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
commented
I just came here to post this as a "request" I already emailed support with it as a bug report.
I think it used to take you to the top of the page, which was annoying. Now it does appear to go to the top of page 1 no matter where you were. I need a pad and paper to keep track of where I am in the list.
I don't think anyone at Boulevard has ever used this software, and it doesn't appear that they are actively reading the feedback in here. Virtually no meaningful updates have happened in the past year, and now I am hearing that they want to integrate AI, like fix what you have before you try to get AI involved in anything.
Ben Stevens
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Would love it printing gave an option to format for our receipt printer too!