Settings and activity
1122 results found
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8 votes
Ben Stevens
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115 votes
An error occurred while saving the comment Ben Stevens
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4 votesBen Stevens
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4 votesBen Stevens
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2 votesBen Stevens
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48 votesBen Stevens
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3 votes
An error occurred while saving the comment Ben Stevens
commented
I have sent emails to people who are literally in the chair at that moment just because we added a toner or eyebrow wax. It should not need a confirmation if they are on site!
Ben Stevens
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273 votesBen Stevens
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2 votesBen Stevens
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88 votes
An error occurred while saving the comment Ben Stevens
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At least blocking for days the business is not open would be a base level start! We end up with people waiting for days that we literally have no people working.
Ben Stevens
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253 votes
An error occurred while saving the comment Ben Stevens
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Kind of like not being able to book group appointments from the dashboard, it is so weird that merging appointments is available when booking the second one, but never again after that. It should be available at other times. Bonus points for a warning flag on appointments if it appears a client has more than one appointment on the same day. (we often get caught off guard when they book appointments online and we don't realize they have other appointments after the initial one)
Ben Stevens
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7 votesBen Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
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This is so frustrating when something is broken, or even if you just want it blocked (sometimes we have a noisy person in the pedicure room and don't want anyone else with them, we end up scheduling fake appointments to block the room)
Ben Stevens
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16 votes
An error occurred while saving the comment Ben Stevens
commented
The resource scheduling is a complete mess.
It doesn't respect your manually moving the appointment to a resource when initially booking, it doesn't default to an available resource, it just goes with the first one in the list, rebooking from the checkout window often doesn't include resources at all. Changing a provider can remove the resource from the appointment options completely. Please look at resource booking to straighten all of this out!
Adding a pop-up about overbooking would solve some of these issues, and would be an easy first start.
An error occurred while saving the comment Ben Stevens
commented
Choosing "First available" for resources when selecting on the calendar 100% chooses a resource that is not available. Resource booking in general is getting more and more broken.
Ben Stevens
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2 votesBen Stevens
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13 votesBen Stevens
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21 votesBen Stevens
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2 votesBen Stevens
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2 votesBen Stevens
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2 votesBen Stevens
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We have a sauna and salt room. We would love to offer these as add-on services at the time of booking, but the current add-on system only allows services that can be performed by the same provider.
A mechanism to allow these services to be listed as add-ons would greatly increase their utilization and profitability for us.