Settings and activity
1163 results found
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2 votes
Ben Stevens
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2 votes
Ben Stevens
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5 votes
Ben Stevens
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1 vote
Ben Stevens
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18 votes
Ben Stevens
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9 votes
Ben Stevens
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61 votes
Ben Stevens
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3 votes
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Ben Stevens
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3 votes
Ben Stevens
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2 votes
Ben Stevens
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5 votes
Ben Stevens
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26 votes
Ben Stevens
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13 votes
Ben Stevens
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231 votes
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Ben Stevens
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Just had a LONG checkout with a guest who was insistent that she was charged when booking the appointment. All I could do was wait patiently until she verified that the money never left her bank account. It is painful, and there is literally nothing I can do except stand and wait for them to see for themselves. Clarity on this for guests would be wonderful!
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Ben Stevens
commented
I have at least one person per week who INSISTS they already paid because of online booking. Clarity in this would save all of us lots of trouble in trying to find the transaction that doesn't exist.
Ben Stevens
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4 votes
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Ben Stevens
commented
I am glad that group booking exists on the website. I agree that it definitely needs work. I just tell people to call in when they need to book a group as it is easier (Even though the dashboard STILL does not have this functionality after 5 years of requesting it). Although issues like this help my front desk realize that AI will never be able to take their job.
Ben Stevens
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4 votes
Ben Stevens
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5 votes
Ben Stevens
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13 votes
Ben Stevens
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2 votes
Ben Stevens
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7 votes
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Ben Stevens
commented
Printing charts is a horrendous mess. It appears that the assumption is they will forever stay electronic, and that is not the case. Having a separate section of the forms builder to make a print layout would be amazing.
Ben Stevens
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Having a method to record all cash tips in the dashboard and then report them as part of payroll would save so much trouble.