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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7285 results found

  1. automated reminder sent to client when package is low

    1 vote

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    1 comment  ·  Admin →
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  2. Current offers section (gear icon > Offers) can't currently be filtered or easily sorted through after a certain number of offers. It would be helpful to have a report that has all active (and deleted, for historical purposes) offers with all details found on that page, such as code, discount amount, audience and sale item restrictions, etc.

    2 votes

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  3. We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?

    2 votes

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  4. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    4 votes

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  5. Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.

    3 votes

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  6. Ability to create client filters for clients who have vouchers remaining from a membership or package sale.

    2 votes

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  7. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    3 votes

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  8. Currently circular logos are not easily supported - and even when trying to upload a square logo with a white background there is a black shadow/frame on the logo. It would be nice to have more customization options so the logo blends seamlessly.

    2 votes

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  9. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    7 votes

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  10. Send an automatic email to clients a few weeks before their voucher is set to expire.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Ability to edit the "your card won't be charged today" blurb in the booking process

    46 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. when someone is scheduling online, it would be helpful to have the eligible add-ons for the service they're booking shown so they can easily schedule it along with the base service. most people aren't going to go into a separate "add-ons" column if they're wanting additional services done at the same time

    1 vote

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  13. When looking at Membership perks on the client end they cannot see the discounts they got on tox and fillers- currently this section does not show the option for discounts of dollar amounts on toxins and fillers (due to the way Boulevard is set up) I want the option for clients to see those discounts in the membership benefits section after purchasing, and not just under the description clients only see when purchasing

    1 vote

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  14. This would give businesses the ability to link different QBO accounts to different locations, unlocking the ability for franchisees to link their own QBO accounts without needing to do double-entry.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Implement google tag manager into the booking dashboard.

    I'm looking to run ads on various social media platforms and other channels besides Meta/Google and I can't track the conversion event when a customer successfully completes a booking.

    If we were able to use google tag manager within the booking widget, I can set up tracking for all channels.

    2 votes

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  16. format the hourly employees clocked hours with their pay structure for faster and easier payroll reports

    13 votes

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  17. Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.

    The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.

    1 vote

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  18. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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