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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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172 results found

  1. it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.

    right now, you can only look one day at a time through the cancellations button on the front desk view.

    27 votes

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  2. Provide more flexibility in payroll reporting and commission settings, including the option to calculate commissions based on the full retail price of services and products without automatically deducting the cost of goods or service costs. This would allow businesses to customize payroll to match their compensation structure, simplify payroll processing, and better support the wide variety of commission models used across the aesthetics and wellness industry.

    5 votes

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  3. to pull clients who have visit the spa for the first time

    48 votes

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  4. When trying to tag profiles that still need a card on file, it's a bit tedious to go through each client profile individually. It would be very helpful to be able to create a report that pulls the clients that do/don't have a card on file.

    36 votes

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  5. We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.

    41 votes

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  6. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    25 votes

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  7. Access admin or management level reporting via the app

    3 votes

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  8. ADD REPORTS:
    -Lifetime patient Retention
    -Lifetime patient spend

    ADD:
    -Ability to pull reports outside of 365. i.e. 3 years + etc.

    3 votes

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  9. This would include the ability to build a report in the dashboard and have that report sent daily, weekly, etc. via email to one or more recipients.

    3 votes

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  10. It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.

    This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.

    20 votes

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  11. Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.

    10 votes

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  12. Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI

    13 votes

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  13. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    17 votes

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  14. A comprehensive report which shows Product, Service, Membership, and Package sales where it is totaled. Basically, the following reports combined in to one:
    - "Service Sales by Category"
    - "Membership Sales"
    - "Package Sales"
    - "Product Sales"

    This would allow a breakdown of each category and a grand total - for reporting purposes to the state when paying sales tax.

    Played with the Detailed line item report - but it is lacking (doesn't total, doesn't show all sales tax collected, doesn't show all necessary categories)

    1 vote

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  15. I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…

    16 votes

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  16. RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!

    2 votes

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  17. The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback

    It always resets when you open (re-open) the report.

    28 votes

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  18. I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.

    Examples of metrics that would be helpful include:

    Personal sales totals (including retail and enhancements)

    Enhancement sales performance

    Rebooking rates

    Average tip percentage and/or average tip amount

    Average ticket value

    Client retention metrics

    Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…

    9 votes

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  19. Salesforce, but within BLVD. Capabilities include:
    -Assign client lead to operator
    -See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
    -Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
    -Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.

    2 votes

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  20. 2 votes

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