There are some services we offer that require little to no effort from our staff (ex. Sauna or Normatec sessions, compared to other services like massage). It feels awkward asking for a tip for such simple services. I would love to have the choice on whether or not to ask the client for tip, like a box we can check or uncheck before we initiate the checkout process.

I agree with this. I do higher end services and would never expect my clients to tip or accept it for that matter. As for my esthe's they could be tipped but blvd makes it all or none!!

The gratuity setting should be customizable by service and not a global setting. We have services that don't need gratuity and it feels icky that the system will prompt people to tip for those services when I can't turn it off

Being able to select services and/or providers that should not receive gratuity would solve this and be so helpful. It is always somewhat awkward to tell people "Make sure you don't tip the sauna"

It would be awesome if we could toggle the gratuity collection for each individual service/transaction before checkout as opposed to it being permanently on or off for all transactions. This would be helpful since not all of our services typically require gratuity and only certain services we would ask for it. That way we would not have to toggle it on or off through the management settings everytime we wanted to request for gratuity. It is very off-putting to our clients when prompted for gratuity on services that don't require them.

Before going to checkout our clients, it would be great if there was one more step that asks "Request gratuity on this transaction?" so that we can choose if we want to ask for it before the client sees the prompt on the iPad.

Ability to toggle on/off gratuity settings for specific services and/or service providers

We have a sauna and a salt cave, it is very annoying to tell people not to leave tips for them. Turning that off would be a welcome change

Gratuity should be customizable so it can be on for providers that want it and off for those that do not.

The business would like to be able to choose to hide gratuity from orders from one provider to another. They would like the gratuity to only show if it was left to the user viewing the order.

Clients that have providers that are not allowed to accept tip-would be helpful to set on the backend if there were any restrictions.