Deposits for services
Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.
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Front Office
commented
If the client cancels far enough in advance (not a late cancellation or no show) then they should automatically be refunded the cost of their appointment.
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Jules Reese
commented
Account Credit is a location-specific feature that must be enabled to apply account credit as a payment method in checkout. Currently, deposits are able to be set for services without enabling the feature which causes confusion at checkout when account credit cannot be used. If account credit has not been enabled yet, the user should receive an alert to do so before setting a deposit.
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Jeremy Shieh
commented
This would be instrumental in the development of our ability to take deposits. At current, deposits are an online only process and all phone and in person bookings require the staff to be EXTRA vigilant and aware of steps that seem like workarounds to take deposits. Making it mandatory would better support all businesses and create a more reliable business model for Blvd clients.
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Thom Herits
commented
An alert pop-up when booking clients internally for services that require a deposit.
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Billy C
commented
We have been using 100% Booking Deposit but would prefer to have everyone pay $50 non-refundable booking fees for their entire appointment.
Right now there is no way to do that as we can only set on the basis of each service. So 100% each service, 50% each service, and if we did a fixed amount it would be multiplied by the fixed amount.We just want an option to have them pay a fixed amount per entire cart of an appointment.
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Gale Wolfe
commented
We require a cc to held the appointment. We would like to be able to text or email the client so they can add in the cc info on their own.
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Katie Giacobbe
commented
Send clients a secure link to pay from their phone
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Amanda Whiteing
commented
We have to double check every checkout to ensure they dont have accound credits from booking online. The deposit paid should AUTOMATICALLY go toward the appointment booked. When appointments are cancelled, we should have the option to refund or not refund the appointment payment/deposit.
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Amil Gasso
commented
Some services are charged by the unit and we cannot give a client a price until they come in person. We need to be able to charge straight $ amount deposits.... This is a must!
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Gale Wolfe
commented
The link should be able to be texted or emailedThe cc info needs to go directly into the patient profile.
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Anna Woodie
commented
Mangomint has this feature:
Make booking appointments over the phone easier and faster than ever before while avoiding mistakes.
Give clients a way to review and confirm their booking details, enter their credit card information, and accept your cancellation policy through a link in a text message.
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Derrika Hall
commented
if a client self cancels within the cancellation policy timeframe, they should recieve an auto refund. They should also be able to reschedule without having to put down another deposit. Switching to Blvd was supposed to relieve me of multiple extra duties, not add another job for me! please consider this idea! <3 thx
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Gale Wolfe
commented
When booking appointments we require a cc to hold the appointment. Our old software had a secure link that we could share via text with them to securely enter their information. We need a secure link to share, that automatically enters the information to their account. We also need a message back to us after they enter their information.
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Gale Wolfe
commented
Supply us with a secure link to grab the client credit card to hold an appointment.
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Kelly Shine
commented
There should be an option to go to sales to take a deposit when completing a booking
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Cecilia Tesch
commented
WE DON'T LIKE TO REQUIRE CREDIT CARD FOR SMALL SHORT SERVICES EXAMPLE EYEBROW OR UNDERARM APPOINTMENT. BUT WE DO LIKE TAKING SMALL DEPOSITS TO ENSURE LONG HIGHER TICKET SERVICES.
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Camille Reyes
commented
Currently, if you want to book a group of new clients, it requires only one person to put down the deposit. I would like to be able for each member of a group, self-book on the scheduled date and require them to put their credit card info in the system. This way, each person would have to put a deposit on their reservation instead of it just being under one party. We are scheduling a group of 12 new clients and I don't want to have to call each person and ask their credit card info. It would be easier for them to book into a group slot and each put in their info and what service they want.
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Rebecca Faria
commented
Create an option to send a link where clients can include the cc info on our system. Some clients feel uncomfortable to send it through message/ call.
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Jeremy Shieh
commented
Returning clients only required to pay deposit as service is set up. This would help businesses deter poor attendance for first time customers specifically. Standard no-show cancellation fees somewhat work but the issue here is sometimes these clients' cards are non-functional and then the business is stuck with what in the end was a dummy booking.
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Steven Owens
commented
When the client cancels the appointment is automatically sends them the refund. I have had serval clients report to their banks. Please fix this.