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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7179 results found

  1. It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.

    1 vote

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  2. On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.

    1 vote

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  3. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  4. Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.

    1 vote

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  5. It would be super helpful to have an alert by a client's name if they have a negative account balance.

    1 vote

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  6. Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.

    1 vote

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  7. Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.

    1 vote

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  8. It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.

    1 vote

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  9. We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.

    This would allow us to:

    Better prepare for client needs before their appointment

    Offer a more customized experience

    Reduce intake time and manual note-taking

    It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.

    Thank you for considering!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. 1 vote

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    1 comment  ·  Reporting  ·  Admin →
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  12. Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?

    1 vote

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  13. When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist

    1 vote

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  14. To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company

    1 vote

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  15. as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.

    1 vote

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  16. Ability to toggle Offset on or off based on each merchant account when there are multiple merchant accounts in one dashboard.

    1 vote

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  17. 1 vote

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  18. Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?

    We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
    Even the confirmation emails should be the same for all locations.
    Is this possible?

    1 vote

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  19. We need to be able to select 'custom payment type' with $0.00 as the total.

    Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.

    When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.

    It depends on the fee and sales and other factors by the 3rd party.
    BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.

    We need to be able to select custom payment options so we…

    1 vote

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  20. There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.

    1 vote

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