7465 results found
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Automation Personalization
It would be extremely helpful to have greater flexibility with automations, including the ability to create and
1 vote -
Multiple services for adding Voucher manually in Wallet
Now that we can manually add vouchers to a client's wallet, please give us the option to add a few of the same types of services like we can when creating a package in the first place. Meaning:
I have 5 types of services under "90min massage" and when creating a package deal I can make them all redeemable: (Swedish, sports, deep tissue etc). But if a client needs a voucher added to their wallet, it can only be assigned for one service (only 90min swedish). So if they happen to book a 90min deep tissue instead of a swedish…1 vote -
consultation fee charge applies to account credit
I know many people charge for consults, as do we. We allow the patient to then use the consultation fee toward service or product within 365 days from consultation of their choosing. I think it would be nice to have this charge apply as an account credit for the patient. We currently have to manually add the credit (and then babysit the calendar for 364 days to ensure they're within their allotted window of use). If it's missed, with an online consultation booking for example, and the client books and attends the future service, we are often reminded by the…
1 vote -
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received.
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.
1 vote -
Let the membership dollars be banked as credit monthly - automatically
Enable membership account credit to be renewed monthly, letting members bank the membership dollar amount
1 vote -
Give a percent discount with the referral program
It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)
It would also be helpful to mix discount types
-i.e. referrer gets 10% off, new patient gets $50 off.percentages work better with our pricing system and feels more generous for higher value services.
1 vote -
Universal Gratuity Prompt Based on Full Checkout Total
We frequently sell service packages (like microneedling), and we’ve noticed that when a patient purchases a package, the checkout screen doesn’t prompt for gratuity. Even though the patient is still receiving a service that day, gratuity has to be added manually, which isn’t ideal for staff or providers.
We’ve also run into a similar issue with product-only checkouts (like skincare). Since gratuity prompts are tied to having a service listed, we’re unable to prompt for gratuity in those cases as well.
Because tipping can feel awkward or uncomfortable for staff to bring up verbally, having gratuity automatically offered during checkout…
1 vote -
API for Client Gallery Images
Ability to use APIs to pull client images from their gallery for use in a custom app or other application.
1 vote -
add service to a receipt without needing to create an appointment
Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.
OR
Create a required reason for a voucher adjustment which can be seen when auditing a client's account.
For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…
1 vote -
access to rearrange the order of memberships
Currently my memberships are not in order by value only alpahabetically - this needs to be an option
1 vote -
add products to in appointment
I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!
1 vote -
Link walk-in client data
When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.
1 vote -
1 vote
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Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
Add client's last visit to the overview tab in the client profile pop up.
Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".
1 vote -
New Payment processing System
The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.
1 vote -
Connect with Faire for easy inventory additions
It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
1 vote -
Remove expired offers
When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.
1 vote -
Report for Offer Inactivity
A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.
1 vote
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