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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Adding in a Wholesaler Feature.
    I have an acne clinic and have my own product line. I offer acne trying for estheticians and purchasing my acne line wholesale for their own acne centers. It would be fantastic if boulevard had a feature to add in whole sale accounts where I can keep track of their reseller permits, Their product purchases, NBe able to sale them 50% off products, and make these purchases tax exempt. As of right now I'm not able to tax exempt my whole sale clients which is a big problem. right now I'm just adding their current…

    3 votes

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  2. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    11 votes

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  3. It would be nice to be able to adjust a booking's client/name. As of now, having to cancel the booking, then rebook takes too much time at check in or check out, the guest typically has to wait, creating a bad experience.

    2 votes

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  4. It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.

    49 votes

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  5. I should be able to process a deposit fee (whether a percentage of the total service or a flat fee) at the time I'm creating a dashboard appointment. I shouldn't have to then close that out, do a separate "new sale" under the patient profile to then have them purchase a dollar amount. That also requires me to create a special service to be able to charge in the new sale. It's a clunky and unwieldy workflow that can easily be rectified by simply allowing for a deposit fee option when creating an appointment.

    5 votes

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  6. We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    9 votes

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  7. The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  8. The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. A credit on an account should be in red so that the person checking them out see's it easily.

    8 votes

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  10. We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
    - the buttons and options are small and hard to see/read
    - there are multiple steps/buttons, which makes the process confusing especially for the signature part.

    it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…

    7 votes

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  11. Can you please edit the charting to allow one drop box for multiple photos? Zenoti offered this feature so we could add as many photos as needed on the chart.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  12. Make it possible to send out automated instructions based on appointment type. For example, pre-appointment instructions for hair removal, and then post-appointment instructions telling them how to report any issues. Right now we have to hand them paper to give them written instructions, or send it by hand.

    85 votes

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  13. There are required consent forms for underage clients, so it would be very beneficial and reduce potential errors to be able to manually add a form to an appointment via the API if the client's age is under 18. Otherwise, it must be manually added upon checkin or checked ahead of time by a Hello Sugar employee to send out, which could be missed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.

    1 vote

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  15. I want to be able to apply a percentage of daily credit card sales to a separate business checking account. This should be managed under the bank account details under the account info section.

    2 votes

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  16. We need an easy way to identify and reactivate clients with vouchers that have recently expired or are expiring soon. Right now, the only option is to do Excel surgery, which takes over half an hour and still doesn’t give me a reliable list of clients. This process is incredibly frustrating for me and for our staff who do reminder calls and texts. The current reports do not show vouchers which are in an expired state at the moment in which I draw the report.

    While I can make a report of Outstanding Voucher Liabilities and change the date…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. 9 votes

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  18. it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out

    4 votes

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  19. 2 votes

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  20. When a client is prompted to leave a review after receiving service, if they choose a 5 star review, automatically take them to google to leave their review. Google reviews are much more valuable to our business. Also, allow the business to choose if only 5 star reviews automatically go to google reviews, or 4 stars as well. Anything below 5 stars (or as set by the business) should go to the boulevard review for feedback. We are getting many boulevard reviews and almost zero google reviews from your service. Should be the other way around to benefit us. Thanks!

    566 votes

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