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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.

    11 votes

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    1 comment  ·  Admin →
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  3. Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    2 votes

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  4. Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.

    8 votes

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  5. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  6. Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    23 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Admin →
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  8. The ability to sell products online, through available inventory in Boulevard

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes

    7 votes

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  10. There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.

    6 votes

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  11. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes

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  12. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes

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  13. Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes

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  14. Would appreciate a feature for when clients add gratuity online, to tip the assistant as well. My assistant misses out all the time because of it. Even if it said "Tip assistant" and they checked a box and then I can adjust the name of the assistant who assisted that client or if it said please note if you would like to add gratuity for the assistant and then I can ask them when they leave.

    1 vote

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  15. Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    6 votes

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  16. Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)

    2 votes

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  17. Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.

    4 votes

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  19. Would like to report on total clients affiliated with each membership purchase within beta reports

    1 vote

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  20. Adjust settings so these messages are sent to the location email, not the service provider since most have email notifications turned off -- unless you can include it in the text /push notification

    5 votes

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