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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. A report which can generate a list of customers who buy the hair products we can reach out to them for more updates of our products and increase our sales.

    1 vote

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  2. When a client late cancels or no shows their appointment, our policy is to charge a late fee/no show fee. When they do not have a card on file, we would love if there was a way to have a hold on their account in the amount of the balance they owe. This way they can take care of it themselves when rebooking online or it will pop up when they call.

    58 votes

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  3. We have a lot of clients who book repeating appointments. I had a client who wanted to cancel her Thursday appointments and change to a different appointment date. I found out that I have to go in and cancel each appointment individually. Wish there was a button to select (delete all future repeating appointments in this set).

    5 votes

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  4. Branding/aesthetic of my business and features is very important. I do not think the Blvd branding should be larger than my logo on the booking page.

    1 vote

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  5. 19 votes

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  6. 2 votes

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  7. When our clients purchase a package of 10 sessions and only use 6 - it would be nice to easily run a report on that specific session type to what clients have what left.

    1 vote

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  8. When you try to drag another client onto the check-out box of a client to do a group sale,the pop-up box covers the list of clients in ACTIVE. Please move where the pop up box is located so we can drag the 2nd client over.

    1 vote

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  9. 4 votes

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  10. 1 vote

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  11. 1 vote

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  12. 1 vote

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  13. It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!

    31 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. 1 vote

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  15. 1 vote

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  16. 4 votes

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  17. 14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 1 vote

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  19. Allow clients to view their membership status and balance, pause, or cancel memberships.

    31 votes

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    Hey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:

    • Benefits of their membership
    • Their next billing date
    • The option to update their payment method on file
    • Names of people they've shared their membership with (if applicable)

    Check out the changelog to learn more about this update. 

    This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find. 

  20. 6 votes

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