7529 results found
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2 votes
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1 vote
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1 vote
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Check In From Car & get automated custom response
Due to Covid and asking clients to wait outside in their cars and to text upon arrival, it would be helpful if similar to when picking up food ordered ahead of time and picked up (like at Panera for example) you could click a link that says "I'm Here and parked" Then for it to be an autmoated text repsonse that their technician will be right with them... Or to wait patiently while your stylist gets the suite (or chair, salon, area, etc) ready for you.
This is especially great for suite owners, barbershops, salons, etc that may have limited…
1 vote -
Gift cards listed or filtered by date purchased
It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.
5 votes -
1 vote
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1 vote
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1 vote
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Staff Schedule - Allow staff to click in outside of set schedule
Staff currently cannot clock in outside of their set schedule. I request the ability to allow staff to click in outside of set schedule. Often staff have schedule adjustments that are not captured in the admin-level schedule, and it creates more work for the admin when they need a manual time clock entry.
7 votes -
Staff schedule - edit an employees hours for each day of the week in one screen
From the staff schedule, allow editing the employee's hour for each day of the week in a single screen.
Right now edits require clicking into each day to configure, which makes it tedious and time consuming.
1 vote -
Staff schedule - Allow hours to manually be typed
From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.
2 votes -
BUG REPORT: Beta Reports doesn't show more than first 50 (100?) options for filters
When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.
2 votes -
Be able to input percentages on Business Charges instead of just dollar amounts
Currently you can only put in a dollar amount for business charges on services...why not percentages so it automatically calculates the business charge? It would be much easier this way.
4 votes -
Client is able to choose multiple waitlist dates
I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.
241 votes -
Make client history viewable on professional app
My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!
18 votes -
Blocked Time Report
The current timeblock report is not user friendly, doesn't give staff names, no date picker etc. Would like to easily be able to identify time block reasons and lengths for providers as well as view deleted time blocks, including which employee created and deleted them, and when.
13 votes -
The option to remove the ability for clients to add their own notes on online
Clients having the option to add notes is dangerous. They think that if they add the note it will be honored. Sometimes what they request is not feasible.
2 votes -
Enabling a resource group for a service should also enable all the resources in that group
When enabling a resource group for services, the resources underneath should be also enabled by default. Currently, toggling a resource group only expands the resource group but does not enable the resources in that group. Instead of relying on the toggle to expand the resource group, there should be another UI action that expands the group instead of the toggle.
Having to enable individual resources per service becomes mind-numbingly unsustainable to get new customers up and running.
3 votes -
Allowing for Multiple Appointment Booking
Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.
10 votes -
Better Business Branding
Businesses should have more control over the look of the system. We should be able to put our branding colors on anything a client receives from us, even the "messaging/text/chat" box.
3 votes
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