8176 results found
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2 votes
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Definition of new client needs clarification or alignment
The outcome or definition is different depending on what report you are pulling. New client in reporting is based on if boulevard has seen the client w appt before as opposed to on calendar it's when a new profile first has a service. Then to further complicate things, if you pull retention metrics is based on whether the service provider has seen the person or not.
1 vote -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
Visually suppress processing time on desktop calendar
Otherwise the calendar is illegible. I don't understand how anyone can look at the calendar and make sense of it. See attached pic, it's ugly. Even if you limit the number of service providers to spread out columns the issue persists.
8 votes -
Staff personal time off
We would really benefit from the ability to add/label staff unavailable times as "personal, vacation, sick etc" and the option to pull a report for each staffer to see how days off were used. We allow 10days personal time each year, but have no real way of tracking.
4 votes -
1 vote
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16 votes
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stay on the date you are looking at when toggling between locations
Blvd reverts back to today's date when you switch between locations but it would be very helpful if it stayed on the date that you were looking at since we're trying to find an appointment at either location for a specific day
3 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
28 votes -
1 vote
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1 vote
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1 vote
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2 votes
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1 vote
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Option to make certain products like packages and subscriptions to be sold online ONLY
Many of these have extra terms and it would be best if businesses could force that we have the client's total information and a functioning payment method on file, which would be guaranteed by shifting sale of these items to online only.
3 votes -
Sort Client Notes Newest to Oldest
Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date
27 votes -
Group Checkout Button at Checkout over drag and drop option.
Current Process:
Group checkout:
- move forward with closing out a guest, or dragging the name to Completed
- Minimize window & drag separate clients name into the minimized checkout window. This will add the client to the checkout, now you could perform a group checkout.
Possible Idea:
When a client will be checked out, the checkout window will have an option under "Services" that may say "Add client to checkout". Clicking this option will bring up the list of current clients.
Why?:
- Saves time. Ease of use, little to no learning curve as to how to add a client to your…
5 votes -
assigning services,.. checkboxes instead of having to go into EVERY service seperately...
really laborious
2 votes -
2 votes
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2 votes
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