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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7831 results found

  1. We need to be able to set different commission rates on some of our services.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. It would be fantastic to have Boulevard messages through browser and OS notifications so that things weren’t missed.

    12 votes

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  3. The business would like the ability to reset or a delete all feature for the waitlist. They said they have 1000 plus clients on the waitlist and would like be to able to start from scratch or rest the list at any given time.

    6 votes

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  4. The business would like the ability to run a report on providers to see how many clients have requested each provider.

    2 votes

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  5. For hair color appointments, we would like to use Add-Ons to add haircuts; and use Modifiers for long/thick hair, conditioning treatments, etc.

    However, whenever Modifiers are selected, the Add-on service gets bumped to the top of the list of services. So the system schedules the haircut first then the color and modifiers. If no Modifiers are chosen, the Add-On is added correctly, after the base service.

    Can this be changed so that the Add-On service is always scheduled after the base service, regardless of whether Modifiers are selected?

    It works perfectly when we do in-house scheduling. It is only a…

    3 votes

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  6. 1 vote

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  7. When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
    I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.

    3 votes

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  8. The business would like the ability to edit the client accommodations once they are opened. The business would like the ability to save 0 minute processing and finishing times under client accommodations which currently when you enter that into the edit appointment page, the line is removed and the accommodation only saves the duration time.

    3 votes

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  9. 1 vote

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  10. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes

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  11. Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.

    57 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  12. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    9 votes

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  13. Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.

    2 votes

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  14. We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.

    7 votes

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  15. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes

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  16. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  17. 3 votes

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  18. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote

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  19. the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.

    4 votes

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  20. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    161 votes

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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

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