7576 results found
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Display name on emails sent to clients
The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.
1 vote -
Forms at checkout
Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.
4 votes -
1 vote
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Reply to ratings directly
The business would like to the ability to reply to the clients rating from within the actual rating it self.
3 votes -
More customized tipping settings
Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.
7 votes -
Staff Schedule Report needs to include ALL Staff not just Service Providers
Staff Schedule Report needs to include ALL Staff not just Service Providers
2 votes -
Comments on appointments
On the comments section on the appointments, it would be nice if we could edit it. It would also be helpful if we could make it more than 1 line (use enter button) and also if we can add the comment at any time during the visit, not just after the checkout has been completed.
3 votes -
Clients can see price range (or hide price) when booking online
The business wants the ability to add symbols such as + or - when entering the cost. For an example: $40.00 is the list price but they want it to say $40.00+ as the cost may be more then what is being shown
57 votes -
Tracking partial product
The ability to track partial product like half a syringe of filler.
30 votes -
1 vote
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Product edit available to front desk staff
allow front desk staff to deactivate a product with out having access to business gear icon
1 vote -
5 votes
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Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
Sync Online Profile to Dashboard Without Requiring Online Cart Completion
Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.
4 votes -
Include photos of products that are sold on website
Ability to include photos of products that are sold online through their booking widget.
3 votes -
Remove CC option in check out.
Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.
1 vote -
tags for clients with disabilities
it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.
1 vote -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
8 votes -
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
11 votes -
canceling at confirmation
We do not want guests to be able to cancel their appointment via the confirmation email. If clients wish to cancel, they will need to call. This allows us the chance to get them rescheduled rather than just canceling their appointment. We won't be able to use the email feature at all until this is resolved or it's going to impact us in a very negative way. I saw at least 5 other posts for the same idea so I think if you merge them all you will see there is quite a need for this. This seems like a…
14 votes
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