7576 results found
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5 votes
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Ability to choose Credit Card Types
The business would like to be able to choose if a debit or credit card can be used. They would like this to be a setting that can be changed at any time.
3 votes -
Voucher redemption notification when redeemed at other location
A better way of knowing when a voucher is redeemed at a different location than where it was purchased. Maybe a notification when at checkout when going to redeem.
2 votes -
Ability to Edit/Delete/Update payment methods through the API
Ability to Edit/Delete/Update payment methods through the API
We are building out our own custom Client Portal and want to offer our users the ability to update their payment methods. This includes deleting a card, updating a card (expiration date is key as this avoid them calling the front desk and having us do it - they can do it themselves)
6 votes -
In reports, I feel Hours Booked for utilization purposes should be the cummulative hours booked and exclude blocks.
Blocks are a majority of time used to denote lunches, breaks, personal time and tasks. It is rare that blocks are used for productive purposes for a business. Most productive uses would likely fall under a service appointment instead. It would be beneficial if the utilization percent used this as then it would reflect hours making money per hours scheduled rather than hours there are anything on the schedule per hours scheduled.
3 votes -
Biographies
When adding a biography on staff can this be visible for our online booking please
5 votes -
Checkout Alert
It would be helpful to have a checkout alert in the same way that there is a scheduling alert. Some of our clients have special pricing adjustments and having those notes pop up at checkout would help to eliminate incorrectly charging clients.
7 votes -
Allow manual control over the timing of text alerts sent to therapists that they have just been booked to provide a service.
Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.2 votes -
Support
It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.
2 votes -
Unenroll Clients From Loyalty Program
We should have the ability to unenroll clients from the loyalty program.
21 votes -
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
2 votes -
Order of months in Beta Reports
When adding in "columns grouped by month" in a beta report, the months should be in chronological order if the report date range started the year prior.
3 votes -
Deposit in $ option in addition to % option
I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)
39 votes -
Remove client's last name from confirmation and reminder email
Ability to remove client's last name from the confirmation and reminder email greeting
1 vote -
17 votes
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Limits on Group Appointments
I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.
Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.
7 votes -
Provider requests on multiple services
when adding OR removing a specific provider as a request, it would be nice if the heart next to the name would be added/removed from all the services for the same client, instead of having to click each individual heart if they are getting multiple things done
5 votes -
Better credit card decline messaging
Better credit card decline error messages. More informative on why it declined, what it means, and what to do.
5 votes -
More detailed error message when payments are blocked
The error message that pops up when payments have been blocked are unhelpful as it doesn't specify the reason for the error. There should be a more detailed error message to let customer's know that payments have been blocked.
1 vote -
Allow Vouchers to apply to Products
Would like to set vouchers to cover produts
30 votes
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