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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7281 results found

  1. When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future

    65 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  2. Ability for clients to review their client notes within a portal or other online resource

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Ability to add a 'donate to cancer' option on the tip screen in the Duo app when the client is checking out.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.

    6 votes

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  7. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    6 votes

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  8. When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.

    21 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  9. Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Allow the booking widget to be compatible with Showit websites.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. I use JustCall for my cloud-based phone system right now, it's a Twilio number that allows 2-way texts and recorded phone calls for quality assurance and training purposes. Would Boulevard be able to incorporate that? I would love to switch to all-in usage of Boulevard and cut out the extra expenses of that other phone system. It costs a lot.

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. The ability to add clients only by email. Or the ability to add emails only to a marketing database

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Ability to add a hyperlink to a product or service's description in the booking widget.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. It would be helpful for our staff to have the last appointment visit and future appointments on their appointment print out for them to know how long in between each service.

    2 votes

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  17. The business wants to run a report that has each client listed out on their own line and have it show a column indicating how many appointments they have seen in the lifetime of their history at the business.

    2 votes

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  18. Auto apply offer codes that are valid for members with clients who have had memberships shared with them.

    1 vote

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  19. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. We would like to create tangible travel tickets for stylists to be able to assess their clients' info all on one page rather than having to go thru multiple digital menus via Boulevard app. Client info like: Previous Products Purchased, Previous appointments, previous services + amounts paid, today's appt info and an area where they can write notes or suggestions.

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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