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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7219 results found

  1. We would like to be able to have a Saved Day View on Boulevard.

    For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.

    Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.

    1 vote

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  2. I want to run Staff reports and sort by Staff's Last Name!

    7 votes

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  3. The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.

    2 votes

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  4. A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.

    27 votes

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  5. The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.

    1 vote

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  6. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    149 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  7. one person wants to pay for two different peoples appointments without having to merge clients but pay for both on one transaction. instead have to pay for both separately??

    4 votes

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    1 comment  ·  Admin →
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  8. For inventory to be categorized by brand

    1 vote

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  9. It'd be great if once the client received the reminder for their service via text they could reply with 'for which service' and they would get a text letting them know which service they booked for.

    2 votes

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  10. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    33 votes

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  11. 53 votes

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  12. Date ranges default to today’s date vs 3-day window

    1 vote

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  13. We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.

    2 votes

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  14. It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.

    1 vote

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  15. When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.

    5 votes

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  16. Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.

    3 votes

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  17. Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    233 votes

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  18. Automatically tag a client when a product is purchased.

    We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.

    Thank you

    11 votes

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  19. 1 vote

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  20. Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.

    3 votes

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