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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7519 results found

  1. On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.

    3 votes

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  2. It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    19 votes

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  3. Need to be able to add forms and see pending forms from client profile and not just from the calendar

    1 vote

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    0 comments  ·  Admin →
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  4. I need to be able to go back and add more items to a purchase order after I've saved it. Often times I run the PO and if I don't place the order immediately I need to add more items, and I want it all on one purchase order.

    1 vote

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  5. It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights

    2 votes

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  6. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    13 votes

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  7. Need to be able to identify the staff member that changed the commission assignment on a completed order.

    2 votes

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  8. PDF Upload option when building a chart, like a photo upload.
    My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document

    39 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  9. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    6 votes

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  10. Some appointments are for internal purposes only and we do not want the client being notified. We would like to be able to set the default for this check box at the service level so that staff doesn't accidentally send the appointment to the client.

    1 vote

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  11. 3 votes

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  12. My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.

    2 votes

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  13. We need to be able to block clients based on phone number alone. We've had creepers work around blocks on purpose by entering email address and name variations and it puts our staff at risk of harassment.

    4 votes

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  14. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.

    11 votes

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    1 comment  ·  Admin →
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  16. We need a method for providers to earn commission based on the sale price of the product unit credit. This way, when the credit is redeemed, the provider receives commission based on the sale price rather than the standard price of the product. Providers should only earn commission on the actual sale prices, not the regular pricing.

    1 vote

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  17. It would be a lot more efficient to be able to add an APPOINTMENT transition time rather than adding it to the SERVICE because sometimes we can have multiple services in one appointment that don't require transitions in between, only at the end but these services can also be booked individually so that's why they all need their own transition time with the way it is setup now.

    1 vote

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  18. Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.

    2 votes

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  19. The Gleamery would like the ability to charge memberships quarterly which is not currently an option.

    1 vote

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  20. Right now any Service Provider can see every sale at the location. It would be great if it could be limited to their sales and not everyone.

    2 votes

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