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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7218 results found

  1. Filter schedule calendar based on businesses pay period

    1 vote

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  2. Please add any photos sent by patients into their charts. Occasionally we receive sensitive content

    7 votes

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  3. Staff members with client profiles should be allowed to opt out of their social media profiles from being scraped and added to their profile. I am a manager and by necessity I need a client profile (for training, testing, and for my own personal services), but I do not think it's necessary or helpful for everyone in my business to see those profiles (especially because it finds many obsolete accounts I don't recall/ don't actively use, etc). I would love if staff members, including myself, could turn that off from within the admin dashboard.

    1 vote

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  4. on call "soft" blocks that are still bookable such as not currently booked, but will come in if something books

    3 votes

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  5. Allow the option to assign providers the ability to approve their bookings before they are added to the calendar.

    5 votes

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  6. Allow the ability to edit the way the business name appears in individual text campaigns.

    4 votes

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  7. We left Meevo and they had a nice app where we could cut data easily on historical performance for each location.

    You can see yesterday, last week, this month, last month, Month-to-date performance. You can also compare that performance against a variety of time periods from your fingertips.

    3 votes

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  8. We have several clients that wish to use their card on file to pay for other people (their spouse, friend, child, etc.) when they don't have an appointment at the same time. It is frustrating for us as the business as well as clients to have to re-enter their card information onto each client's profile they wish to pay for. If there was a way to easily transfer that information such as setting up a paying client or marking clients as minors under a parent account so their card will populate, that would be very helpful.

    7 votes

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  9. Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
    For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"

    2 votes

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  10. Some elements in form/charts need follow up questions, they only need to show if the first part is used. It's bulky to have them all show even if it's not relevant.
    Examples:
    Question 1: checkbox A is selected -> show follow-up Question B
    or
    Element 2 photo has markup -> require Question C.

    6 votes

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  11. Lumi Skin Bar would either like the resource to be remembered when "add to calendar" is used to book an appointment OR they would like a privilege setting to disallow front desk to use this button. Currently when they use "add to calendar" to book, BLVD doesn't remember the resource they intend to reserve.

    2 votes

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  12. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

    1 vote

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  13. Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.

    15 votes

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  14. There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.

    4 votes

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  15. Needs to have any notes or orders that are added to the chart during sign off somehow flagged so that the provider knows to review prior to nex visit

    4 votes

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  16. currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist

    1 vote

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  17. Some offers have virtually the same rules but different code name or eligible locations for tracking and would love to be able to duplicate an existing code rather than creating a brand new one

    7 votes

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  18. The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.

    5 votes

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  19. height and weight under demographics so a form can pull and auto populate. Also calculate BMI from height and weight.

    9 votes

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  20. Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back

    27 votes

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