7218 results found
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Pre-Appointment Communication for First-Time Clients
Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**
Summary:
We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.
Current Functionality:
Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.Proposed…
12 votes -
filter for unassigned product sales under the sales tab
simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.
3 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
342 votes -
watch customer
The ability to 'watch' a client would be very helpful. We have certain customers that come in that I'd like to be aware of - either because they are a high value client that I'd like to connect with personally, they need extra attention in some way, or they are a problem customer that we need to be aware of in order to track if any other issues come up with them. The way it could work would be:
- I would click on "watch client".
- I would get an option to show a notification when booked, receive an…3 votes -
Set default employee communications settings for new staff profiles
New employees have the same exact comms settings as existing ones. Being able to set a default instead of updating the toggles every time a new staff profile is made would be more efficient.
3 votes -
Classic Report for inventory on hand to include Unit Cost metric
We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report
4 votes -
6 votes
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better booking flow for multi location businesses.
Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…2 votes -
Logo identification between sites
We have two locations, although under the Manage tab for each location we have a different logo, which also shows up on the booking widget, it does not show up in the console when you toggle to a different location. It seems to default to the main global logo instead of the per site one. It is hard sometimes to know what site you are looking at because the logo is the same for both.
3 votes -
Staff booking notifications for all
As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.
10 votes -
Client gallery sending photos
We should be able to do the compare function and then send the photo directly to the client from Boulevard.
14 votes -
Client gallery image modification
You guys should add more options after an image is uploaded to edit the image. We do a lot of before and afters and sometimes the photos need to be zoomed in and modified a bit to look correct before we can compare two images side by side.
6 votes -
Client data export
Right now you only get name and email for client export, what if I wanted to pull out the addresses of all my clients so I could analyze my business to see where most of my clients are coming from?
1 vote -
Client data import
I would like the ability to import data in bulk for my clients. For example, I use an external forms application called JotForm. We have collected birthdays and addresses on these forms for the past several years. When we migrated from Square to Boulevard, that data did not come over from our clients because it was not in Square, rather the JotForms so now I would have to go into almost 1500 records one by one and update them, that is silly.
5 votes -
Online store built in
I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.
6 votes -
Manage different inventory quantities between sites
We should have the ability to have different quantities of products between multiple locations so all the inventory across our business is in sync.
3 votes -
Duplication of elements on forms right where you are
Right now when you duplicate an element on on a form, it goes all the way to the bottom of the form instead of appearing right where you duplicated it, which in most cases is where you would need the duplicate element. It is not efficient to have to scroll all the way to the end of the form and then move the element all the way back up to where you are at.
4 votes -
Conditional logic on forms
There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.
6 votes -
Redo/undo button on forms
There should be a way to undo or redo a change that you just made when building a form.
3 votes -
during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.
during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.
2 votes
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