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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7490 results found

  1. Especially for small business, an option for cash vs accrual methods of sales summaries would be very useful.

    Or at least have the ability to customize the summary (I.e. let me choose to include cash, credit, aspire, alle, patientfi, etc and leave out certain items like vouchers). This option may actually be better for those that utilize things like aspire or patient fi a lot.

    Either way, I would love to know how much actual cash is going into my bank account during the month without having to subtract vouchers, adjustments, credits, etc.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…

    49 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  3. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    5 votes

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  4. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    6 votes

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  5. I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    3 votes

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  6. A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote

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  7. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  8. Make it possible to customize rearranging the order or the Service Modifiers and Add-On Services widgets under Service options.

    5 votes

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  9. it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.

    25 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  10. This is really crucial for me as an owner switching from Vagaro. My manager like to double check timing/availability etc.

    1 vote

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  11. Have a single, separate location for online sale of retail, memberships, packages, and gift cards to be attributable to.

    1 vote

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  12. have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment

    5 votes

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  13. Track staff name for client referrals in the referral program and in reports.

    5 votes

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  14. instead of providing a client with steps to obtain their own referral link if they need help, just being able to share the links directly helps give a good client experience

    2 votes

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  15. Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    4 votes

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  16. Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes

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  17. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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    1 comment  ·  Admin →
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  18. We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    38 votes

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    In Progress  ·  4 comments  ·  Admin →
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  20. Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    3 votes

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