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7705 results found

  1. our patients check in using the Duo app. if they dont have an appointment it sayd "Dont have an appointment? Tap here". if the client taps it just says "please see a staff member" it would be nice if the patient was able to see what appointments were available and to self schedule vs waiting for staff to help. we currently dont have a front desk staff so clients are forced to hover waiting for a provider to come out to help them schedule.

    1 vote

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  2. Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    2 votes

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  3. Including appointment service discount in the API for Appointment Services to track the usage of an offer code for appointments booked in the future.

    2 votes

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  4. During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    5 votes

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    1 comment  ·  Admin →
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  5. We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.

    8 votes

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    1 comment  ·  Admin →
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  6. being able to download a css of people scheduled on a certain persons schedule in the past or future for a range of dates with their contact info

    1 vote

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  7. We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.

    2 votes

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  8. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    4 votes

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  9. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    1 vote

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  10. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    2 votes

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  11. We need a report to show if there are any products in the inventory that we have sold none of. A product sales report only shows items that have sold at least 1. This is not helpful to see if anything has not moved at all.

    2 votes

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  12. During the checkout process when adding additional service it should NOT add more time we are literally checking client out which means they are leaving the office. This messes up the schedule utilization and often makes it look like clients have been in office for hours when in reality they are not

    2 votes

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  13. When running reports I compare my weeks and months worth of income data and there are times when orders remain open for some reason (like when I keep my order open until I'm certain I'm paid - at times people paying electronic payment I may have to follow up or pending payment if combining with another service the next day for example), going into the next day. This skews reporting when I want to run reports based on actual day of the appointment and not when the order was closed.

    1 vote

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    1 comment  ·  Admin →
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  14. Ability to create an add-on service that is not bookable until a set future date. This will allow time to market to clients before it goes live, and allow them to "book in advance".

    6 votes

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  15. We use a treatment record with before and after photos at each appointment. It would be helpful to go in and rename the treatment record (ex: Filler and Skin Boosters, or Neurotoxin). When comparing photos in the gallery, I can only go by the date of service, not a description of the service a client received that date.

    6 votes

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  16. We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.

    3 votes

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  17. appointment email has appointment day of week along with date and time

    3 votes

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  18. Allow an internal note function for gift card purchases so that gift cards given for a donation to a non-profit or local fundraiser can be tracked even if the business doesn't know the end recipient. I donate to local orgs all the time and have no way of tracking which gift card number corresponds to a given fundraiser at the moment.

    2 votes

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  19. This is critical as we have independent contractors and hourly employees and our hourly employees have the capabilities to accept walk ins/last minute booking however our contractors need lead times in order to make it into the salon if they are not here already, we need to be able to completely customize these options per employee profile or we run the risk of loosing business by setting lead times out so far or a client booking with not enough time for them to get here.

    2 votes

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  20. Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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