7169 results found
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See active time
When Active column is disabled, we aren't able to see the start and end time for appointments. It would be really helpful if we didn't need the active column to see this information in Front Desk view
5 votes -
1 vote
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Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…8 votes -
Keep "send" icon visible for messages when collapsing a checkout window
Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.
2 votes -
2 votes
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Display notes entered by client for e-gift card purchases
When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code
5 votes -
Allow others to clock in via other people already logged in.
It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)
1 vote -
Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
15 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
8 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
10 votes -
Notifications
I think it would be nice if the arrival notification also included service details along with the name and time.
6 votes -
Online booking links per location
Ability to direct clients to individual location links
8 votes -
Hot keys for appointment booking
With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking
5 votes -
Forms - Group Bookings
For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.
22 votes -
Internal Staff Forms
HR documentation - we need updated addresses, phone numbers, emails, and their hire date.
Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.
7 votes -
Option for rectangle logo
Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.
3 votes -
Additional appointment metrics in beta reports
Need additional appointment metrics found in the classic Appointment Metric reports, ideally:
- New Clients (Requested)
- New Clients (Non-Requested)
As well as Return Clients (Requested)
10 votes -
BETA report: Add client email field to Account Balances report
Add client email field to Account Balances report
2 votes -
Online booking to collect the CVC CODE when clients self-book
When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.
5 votes -
Refund of just the tax line item
If a tax exempt client requires a refund, business would like ability to just refund the tax line item.
5 votes
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