7170 results found
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Client cancellations should show up in the client profile immediately...
...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.
We have a call center team and this has created a lot of confusion for them
17 votes -
Alert staff for all cancellations
Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.
6 votes -
Beta reports: Order Note attribute in the Detailed Line Item report
Add the order note attribute to the detailed line item report
3 votes -
A way to separate Staff Purchases from Retail
Employees receive products and services at cost and tax-free. A way to easily remove tax from the checkout window and a separate way to check out employees' purchases so that they can be reported on independently from retail would remove the need for several workarounds, save time, and eliminate errors by ensuring that default tax settings don't need to be under constant change.
3 votes -
Ability to run reports from specific time to specific time
1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.
Examples:
To determine if a staff member is checking clients out with less cost-saving checkout methods.
To determine which part of the day an error may have occurred.To locate particular timing of issues.
1 vote -
Remove client information from "new booking" email stylist receive
Remove client information from "new booking" email stylist receive
2 votes -
The ability to sort columns in Classic Report and export it the way it was sorted.
When you sort a column and then export the file, it doesn't save and populate the way it was "organized".
2 votes -
Create client list for mailchimp based on future or new clients scheduled
It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.
2 votes -
Discounted Gift Card Report
Includes:
- Discount Amount or Percentage
- Gift Card Purchase Amount
- Discount of the Gift Card Purchase
- Transaction made
For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.
9 votes -
Offers being able to be applied to add-ons only
the ability for the client to create an offer that will be able to be applied only to the add-on of the service.
4 votes -
Drawer Count Report
We would like a report for each drawer count with time stamp, name of staff, exact denominations for drawer count.
8 votes -
7 votes
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Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
12 votes -
Allow customer to complete checkout via their phone
Vagaro offers the ability for clients to complete checkout (leave tip and digitally sign) from their phone to complete transactions without interfacing with an iPad and signing an actual receipt.
4 votes -
1 vote
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Ability to print out price stickers with barcodes for retail product
It would be hugely beneficial to be able to print out price stickers with barcodes. Preferably given the option to print them upon receiving a purchase order.
16 votes -
Service fees per transaction for client to pay
Business would like to charge a percentage per customer order that the client pays to help cover the cost of fees incurred.
4 votes -
1 vote
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Way to disable appointment confirmations for single appointments or certain stylists or days
Example is if we have to keep appointments on a schedule to track that we need to reschedule them, but do not want the clients being told that "they are scheduled for an appoitnment" when they are NOT.
1 vote -
1 vote
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