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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8175 results found

  1. 2 votes

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  2. It would be great if before an appointment could be saved on the stylist books the system prompted the operator to get Credit Card information. We "require" a credit/debit card on file due to a cancellation policy however most clients do not have a card on file because the operator forgets to ask for it. Having a window of some sort pop up to prompt the operator to gather the credit card information before the appt could be saved would greatly increase the number of clients with a CC on file. This would allow our shops to actually charge the…

    58 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. 6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. At current the mobile app reports do not provide them the items they should easily be able to access

    Daily, weekly, and monthly reports showing; Gross service, gross products, gross tips.

    If business allows permission of seeing client details, then show detailed itemization. If not, then general amount per day, week, month.

    Option as well to show timeclock stats of similar periods.

    7 votes

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  5. Current Process:

    Group checkout:

    • move forward with closing out a guest, or dragging the name to Completed
    • Minimize window & drag separate clients name into the minimized checkout window. This will add the client to the checkout, now you could perform a group checkout.

    Possible Idea:

    When a client will be checked out, the checkout window will have an option under "Services" that may say "Add client to checkout". Clicking this option will bring up the list of current clients.

    Why?:

    1. Saves time. Ease of use, little to no learning curve as to how to add a client to your…
    5 votes

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  6. Can there be an option for clients to give a tip with cc after they have paid for services. Sometimes they forget to give a tip after they have paid for service.

    3 votes

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  7. When booking multiple appointments, it would be great to be able to continuously book out from the last one booked. IE: book out 6 weeks after the previous appt, and so on, while using the 4 week, 6 week, 8 week option.

    4 votes

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  8. We want to ensure we offer lash extensions services every day of the week, but want to enable certain service providers each day, so that they have a rotation of sorts vs. being available for that service everyday.

    13 votes

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  9. 3 votes

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  10. 3 votes

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  11. be able to charge a client late cancellation fee from the app (not just desktop version)

    9 votes

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  12. 2 votes

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  13. It would be great to be consistent across the board and make the fields for first name and last name generate a capital letter when entered. Thank you!

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. 3 votes

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  16. so that at first glance it is easier to look at the schedule and see what accommodations need to be made (no double booking, would like a certain area, etc.)

    37 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. Having spell check would be amazing!

    9 votes

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  18. 6 votes

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  19. changing or switching services in the register instead of having to go in and change the actual appointment. People get blowdrys instead of haircuts or a toner is added. It would be ideal to just add it in the register.

    6 votes

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  20. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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