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7358 results found

  1. For the purposes of ambiguity of staff due to their initials being identical

    Match the service provider badge color with their color on the schedule to expand UI cohesiveness, also if initials for multiple staff are identical, display further letters until ambiguity is no longer valid.

    Jason Camp
    Jessie Conway
    Joseph Cooper

    All would be JC on all staff badges throughout Boulevard.
    Suggestion to expand view for such cases to be JaCa, JeCo, JoCo.

    1 vote

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  2. Custom Automated Text Messages

    Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.

    For example:

    RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:

    Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers

    RELEASED THE DAY BEFORE…

    224 votes

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    Waitlisted  ·  35 comments  ·  Admin →
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  3. Record of Appointment Duration Edits

    1 vote

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  4. Numbers

    Technicians need to see phone numbers of clients because sometimes they work without receptionist

    1 vote

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  5. Loyalty Program connects with client Referrals

    The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.

    60 votes

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  6. Permission: Ratings tab

    Control visibility & workflows in Manage location > Ratings tab.

    2 votes

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  7. Provide a bug reporting option instead of just feature requests

    Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.

    6 votes

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  8. time blocks to work without being able to book own appointments

    1 vote

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  9. Sound notification when new message comes in

    1 vote

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  10. Put Duo checkout option outside of dropdown

    1 vote

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  11. complete forms button on confirmation emails

    3 votes

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  12. unit based pricing in memberships

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. No more duplicate clients

    If a returning client books online for the first time it creates a new profile even though they are giving the exact same information. This is a major problem because the front desk doesn't know there are duplicate profiles and when closing out the client we check the history to know the price. This has caused clients to be overcharged and then we have to deal with a refund.

    590 votes

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    Waitlisted  ·  30 comments  ·  Admin →
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  14. staff schedules: every first, second, third, fourth of the month

    1 vote

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  15. Booking links per stylist and Drag and drop appt time changes

    1 vote

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  16. Ability to have automation to enter payment processing fees into beta reports

    1 vote

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  17. Ability to copy timeblocks to other days/times that aren't on a fixed schedule

    1 vote

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  18. Remove 🟢green circle fee from all report for anything retail!!! ‼️(IMPORTANT)✅

    I really dont understand why Gren Circle Fees go under retail. It throws the numbers off big time. Yesterday it showed that i sold 53 product but really 36 of the 53 were for 🟢fees. A big issue is when I go to pay my State Retail Tax and when I look up the total retail for the month it include green circle. This should be a seperate fee. Not service & Not Retail!

    7 votes

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    1 comment  ·  Admin →
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  19. Staff alerts

    2 votes

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  20. Time card editing records

    1 vote

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