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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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8555 results found

  1. Email notification when a client books online

    It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…

    12 votes

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  2. New vs Returning client revenue report

    A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.

    9 votes

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  3. Allow form integration with Google Drive

    Allow Forms and Charts to be stored in Google Drive for easy access

    1 vote

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  4. Notes on Chargebacks

    The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there

    3 votes

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  5. Schedule practitioner by service

    For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.

    13 votes

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  6. For staff, add 'ADD AVAILABILTY' to the drop down menu that includes 'BLOCK TIME' and 'BOOK APPT'

    2 votes

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  7. Apply a gift card balance to full transaction

    When a client pays with a gift card I am not able to complete the transaction if the gift card is less than the amount due. I should be able to apply the gift card and then there should be an outstanding balance to complete the transaction

    2 votes

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  8. Ability to "Request to Book" Appointments Online

    55 votes

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  9. Payment Method Addition

    When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    7 votes

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  10. credit

    Automatically Apply Account Credits

    We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you

    15 votes

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  11. Inventory on hand by selected dates.

    Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.

    15 votes

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  12. Marketing Campaigns- Customize images for mobile vs email view

    Would like the feature capability to submit different images (sizes, image, resolution, formatting) for the web campaign view vs mobile campaign.

    1 vote

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  13. Bring Product accommodations to the dashboard

    Currently, you're unable to set a permanent discount for a client for products like you can for services. It would make legacy pricing for injection based services possible if this was added to the platform!

    1 vote

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  14. Security - Approve Network - ALL Locations

    Is there a way to approve network at ALL locations

    1 vote

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  15. Booking widget compatibility with Showit

    Allow the booking widget to be compatible with Showit websites.

    2 votes

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  16. Ability to create automated tags

    It would be so useful if we could set tags/emojis to automatically add to profiles or appointments, just like for the membership one but if we could do it ourselves we would use it for other things, too! Similar to offer codes, how those can be applied to certain things automatically.

    7 votes

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  17. Default time block reason to "Business" instead of "Personal"

    Ability to have time blocks default to 'business' reason

    8 votes

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  18. Staff Schedule beta report

    Staff Schedule report but in beta so that it is customizable

    9 votes

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  19. Ratings at checkout

    We'd like the option to trigger the rating screen at checkout through the Duo, similar to how gratuity is collected.

    2 votes

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  20. Additional settings based on applied tags

    utilize tags to mass apply settings such as whether those clients see an option for gratuity at checkout and other client accommodations

    2 votes

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