6072 results found
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2 votes
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2 votes
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ADding on a service, but provided by a different provider
It would be nice if we could pair two services together, even if both services require different providers in different service roles.
For example, if someone needs extractions and salt exfoliation (esthetician) prior to a dermal stamping (injector)... it would be nice to book one service called "dermal stamping" provided by the injector, that would allow us to add on the esti service of the extractions and salt exfoliation.
2 votes -
Ability to use account credit / gift card for deposits and booking
When clients cancel their appointments or reschedule, their booking deposits remain as credits and they have to pay twice if they were to reschedule, necessitating employee intervention manually. If you allow clients to use their account credits to pay for deposits, they won't have to call us or pay twice when they rebook or cancel outside the period for a fee.
15 votes -
3 votes
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Aspire Rewards Integration
Automatically sync and utilize Galderma Aspire Rewards.
6 votes -
NET Sale Report - Subtract the cost of the product used in the service
There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.
1 vote -
1 vote
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116 votes
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Add Tags to Retention Report
With the improved retention, reports add client tags, and services name, so the report can exclude clients who are tourists, or clients who no call/no show and were charged late cancelation fees
2 votes -
Exclude CC fees from "Net service Sales"
Net service sales should exclude CC fees that have been taken out.
1 vote -
first visit in clients tab
Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.
1 vote -
Ability to remove completed appointments on the calendar
The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.
2 votes -
Book appointment using Gift Cards online
Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.
3 votes -
Pre-generated Marcos in forms
Custom macro in forms. The business wants to be able to identify what response they would like for each custom macro.
This allows the business to have one main form for all locations and when this form is being signed at a specific location, it will populate that location's custom macros.
3 votes -
Block usage of gift card if customer disputes the charge
We recently had a customer dispute the credit card charge for a gift card purchase. Some form of option to block usage of the gift card while the dispute is worked out would be great. I can zero it out, but then if the dispute resolves in my favor I need to reactivate it and house the purchase. (this whole process screws up all kinds of reports)
Some way of (preferably automatically) blocking that gift card from being used until the dispute is resolved would be very helpful. Or simply voiding the card when the dispute is created is another…
3 votes -
Time of Day Color Coding
Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
ie: mornings are for consults and afternoons are for treatments1 vote -
Your terrible messaging update no longer allows me to move the messaging
Your terrible messaging update no longer allows me to move the message box outside of the message window or open multiple boxes. i'm often messaging multiple people on the calendar page. it was so easy. guess what i cant do without opening two windows and clicking back and forth?
3 votes -
Suggested Services at checkout
Allow suggested services to be added by providers to be mentioned during checkout like products.
1 vote -
The receipts to patients must be changed.
The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.
1 vote
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