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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Time clock should be linked to productivity for hourly employees and also stylists to track when and if someone is late/how often and how that effects their productivity in taking appointments etc.

    4 votes

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  2. Using Square as a previous POS system, there was an option to send a 1 time/daily/weekly, etc. e mail campaign to clients letting them know about anything from holiday hours to newsletters to vacation days of a certain stylist, pricing changes etc. Should have an option to send from boulevard as well with client e mails being attached.

    2 votes

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  3. On our previous system, when a client was checked in, on the calendar dashboard we were able to see clients highlighted or turned to red if no showed. Creating a quick at a glance for a manager to see how many clients were in the building or stylists were waiting for a client to arrive.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Merchant earnings in commission for products/services should have the option to be removed from reporting for tax purposes as that money is not the business's money.

    2 votes

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  5. There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.

    5 votes

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  6. Students need small print-out ticket runner of appointment and client notes

    1 vote

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  7. On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.

    12 votes

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  8. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    11 votes

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  11. Hey guys, we've noticed that whenever people are booking online that they're not reading the sentences that says "your card will not be charged", is there anyway we can add an alert box that says the same thing. just because A LOT of clients are coming in thinking they already paid. I understand it says it right there, but just a suggestion.

    3 votes

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  12. needs warehouse connections to run in parallel with their software

    1 vote

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  13. Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. doesn't make sense to ask for a signature and tip before you swipe the credit card

    5 votes

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  15. As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly

    7 votes

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  16. Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.

    56 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag

    4 votes

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  18. ex: Happy hour promo from 4-7 20% off

    2 votes

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  19. In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments

    5 votes

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  20. Schedule staff by 1st/3rd Saturday/Sunday of the month if only works every 3rd Sunday for that month, etc

    6 votes

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