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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. We have a lot of common treatments and services that are added on last minute to appointments and they're not always performed by the same stylist. It would be awesome to have a column of our most common add-on services rather than having to leave the checkout window to update the whole appointment and go back. We are glad we switched over from Booker, but that is something I seriously miss!

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. When a stylist clicks on a closed out ticket on their mobile device they would be able to see the service price, and gratuity left.

    3 votes

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  3. 2 votes

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  4. 2 votes

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  5. Can we make the form tabs in client profile more secure? Please change this so only Admins and managers can see private information. Currently all employees can see all forms including Credit card information

    3 votes

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  6. I have 2 separate profiles for myself i would like the ability to subscribe to both calendars on my google calendar.

    4 votes

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  7. It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.

    8 votes

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  8. 6 votes

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  9. I would like to be able to download the monthly invoices for tax and accounting purposes.

    9 votes

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  10. The notifications for group bookings continue to be too subtle to notice on the calendar when glancing at the day's appointments. More overt color coding or icons would be incredibly helpful.

    7 votes

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  11. 1 vote

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  12. 12 votes

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  13. 3 votes

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  14. 2 votes

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  15. Client's view should be able to be customizable to match the business' colors.

    3 votes

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  16. "...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.

    This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…

    7 votes

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  17. We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.

    14 votes

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  18. 150 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. 7 votes

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  20. 2 votes

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