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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6488 results found

  1. As business, we need the ability to decide if a voucher should be issued when a membership order is checked out

    1 vote
    0 comments  ·  Admin →
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  2. Ability to truncate staff surnames to the last initial in client communication including receipts

    5 votes
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  3. Capability to report on inventory transferred between stores

    1 vote
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  4. It would be nice to have the ability to auto-generate a random gift card number during the creation process. Ideally, it would know what other numbers were in use and not duplicate them.

    36 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  5. The business would prefer to have the option to view double booked appointments overlapped, versus staggered.

    4 votes
    1 comment  ·  Admin →
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  6. Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.

    7 votes
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  7. Have the ability to pin a note at the top of client notes within overview

    7 votes
    1 comment  ·  Admin →
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  8. There needs to be a description when entering products "retail", "backbar" . many vendors supply both retail and backbar. its such a hassle to pull up backbar reports.

    9 votes
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  9. During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.

    34 votes
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  10. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes
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  11. 2 votes
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  12. Added the link to our website, but when accessing it on an iPhone you have to scroll down to find buttons, then scroll up to see there's details you need to add and especially for older clients this is going to be very confusing and cost us sales

    4 votes
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  13. for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.

    1 vote
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  14. 1 vote
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  15. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    27 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  16. Merging clients doesn't properly carry over information about previous floats, and potentially risks losing previous purchases (i.e. gift cards, float packages, etc.)

    I've run into this a few times, and it has created more issues than it has solved to merge clients.

    5 votes
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  17. if the customer did not prebook at time of the appointment create an alert to reach out at x amount of time to have the client schedule the customer

    2 votes
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  18. Example: $20 off of a $120 gift card). Boulevard's system - when a gift card is purchased online it is allowing that $20 off to be used on any amount. Ideally, we want to be able to target a specific amount.

    2 votes
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  19. Gift Card Code attribute included in the Detailed Line Item report to help link redemption back to original purchase.

    2 votes
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  20. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

    1 vote
    0 comments  ·  Admin →
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