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  1. We have 3 receptions desks and 3 ipads. When someone is checking in, filling out a form at station 1, and another guest is checking out at station 2, BLVD will send the ticket for signature of guest 2 to iPad 1...

    Ideally, the ipads will sync to a login or a computer --- tickets and forms are bouncing around ipad to ipad, making it confusing and frustrating for front desk and guests.

    1 vote

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    0 comments  ·  Admin →
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  2. When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer

    146 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. 1 vote

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  5. E.g. on the next service booked as a compromise for customer service.

    Possibly under staff cancelled, another sub option; offer a one time use tokenized code to this client's account... use within 10 days, 20% off on services booked using this link.

    1 vote

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  6. 3 votes

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  7. When offering a discount to a client, the only option the system allows is for the employee's commission to be adjusted along with the discount instead of the company absorbing the cost.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. When you make a gift card in Boulevard it would be nice to have a field where you can attach the recipient's name so staff could look it up that way. It would also add another layer of security for the buyer and recipient.

    6 votes

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  9. We just had a price increase, and when I adjusted the prices in blvd it left every appointment on the books at the old price. That's 3+ months @ 20 stylists of future appointments we have to go in and manual fix. Would love for blvd to ask me if I wanted to change all the appointments on the books as well.

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. We have several stylists who prefer to remain offline, but would like to have their guests keep a credit card on file, in case of a cancellation. Maybe a link that connects to a private booking portal specifically for that stylist? So that only the Admin team and stylist can share, and it's not visible publicly for just anyone to book with them.

    2 votes

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  11. We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.

    5 votes

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    1 comment  ·  Admin →
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  12. When a client leaves a deposit, and I go to check them out, it shows them the total amount of the service, and does not show that they also put down a deposit. It creates a lot of confusion at the desk because they think they are being charged full price, when they already paid a deposit.

    8 votes

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  13. new sale to ring up products without having to book an appointment

    2 votes

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  14. The Collect signature does not appear on our screen. How can I fix that?

    1 vote

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  15. 2 votes

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  16. 1 vote

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  17. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Please create a feature where you can create a group add-on and assign it to specific service. The way it is now takes up way too much time.

    3 votes

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  19. Net promoter score via texting has a much higher usage rate than asking through email. We should ask clients about their experience via text, not email.

    2 votes

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  20. 1 vote

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