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  1. Hello,

    We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together

    Thank you,
    Kaitlyn

    5 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  2. Give us the option of not displaying prices on the booking widget. If there's a setting to not have them display in the reminder emails it should also be on the booking widget.

    2 votes
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  3. 2 votes
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  4. Hello,
    When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.

    We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.

    thank you…

    95 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  5. Walking into a closing shift where 3 stylists have called out means a lot of work on the backend when customers who don't check their email come in looking for their appointment to be filled and no one's here. Having cancelled appointments made easily accessible to see where they've been rescheduled to / the names of cancelled people would make tracking down individuals much easier. As nice as looking up by phone number is, it would be more efficient to see the cancelled appointment around the time the customer was expecting to arrive.

    2 votes
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  6. Sometimes when in a hurry, we don't click open the appointment to see important details like preferred pronouns or add on service requests. It would be helpful if we just saw it on the appointment calendar.

    9 votes
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  7. As items are adding up seeing the total would help me stay in my budget for the order.

    6 votes
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  8. love that you have a report that shows a snapshot of our week. could we please include a column that shows what our service charges were so we can better figure out our potential pay for the week

    1 vote
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  9. Sometimes all you have to do is make a note and be done. So how about we just open up our client, click their name and the ADD A NEW INTERNAL NOTE is right there???? how wonderful, skip the scroll till yrs past.... save the time!

    1 vote
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  10. Is there any way we can go current??? What happed 2 yrs ago takes 2 min to go through to get to today! If I need yrs ago I can scroll. Too much time is spent getting to where I need to read for today.

    3 votes
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  11. Having a tally at the end of your shift as to the time that you were on the clock that day, allows staff to better manage their time and prevent overtime hrs.

    5 votes
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  12. I love the feature that supplies best times when booking appointments in order to maximize efficiency on the schedule. It would be a nice feature though to have either the names or the icons of available staff members pop up next to those times. This way, if a client has preferences on who they see or don't see, the receptionist doesn't have to go back and forth on the screens/tabs in order to choose the right appointment time. Could also be useful for shops that handle booking by seniority, balance of appointments, or some other metric.

    1 vote
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  13. The add on feature is great. It needs to be able to have custom pricing for different stylist.

    6 votes
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  14. 1 vote
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  15. It would be great to have the Bell notification history under the client account. We need sometimes to see more than 4 days of notifications so a full history could go under the client account or even a separate Notifications History section under the Management Cog so front desk can dig in.

    2 votes
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  16. The ability to make a time block repition on the app. The option is avalible on the desktop but individual service providers don't use that version often and would like to have more avalible scheduling customizations in the app.

    3 votes
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  17. 8 votes
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  18. 1 vote
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  19. 2 votes
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  20. I would like to have an area in which I can add covid vaccine info for clients so I do not have to re-ask every time they visit the salon as we have a lot of repeat clients.

    5 votes
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