5949 results found
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More advanced Gift Card reporting
There is a report to see how much in outstanding gift card balance there is in total, but there needs to be a report showing how much of that balance has been used and when. Seems like the reports double-dip because when a guest comes in to use their gift card, it shows as additional revenue but it's actually only revenue we already had.
3 votes -
4 votes
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package schedule
would like to set scheduling parameters to the package instead of the services under the package.
2 votes -
Membership service provider data
We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.
2 votes -
Favorite Buttom
As a front desk person my therapist and clients truly appreciate when I can mark their therapist as a favorite so when anyone creates their next apt it is with the appropriate therapist without us asking each time. Currently only clients can do this when scheduling online. An example, if I favorite a client's massage therapist and they have a facial following, it favorites both, but they were only seeing the other person due to their regular one being out. Could we please create a way for Front Desk staff to favorite each client with 2 different favorites. Your help…
3 votes -
1 vote
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Make commission reports available only for the intended staff member.
Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.
50 votes -
Tippy
Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.
8 votes -
Allow Favorite views of the calendar to be saved
It would be awesome if users could create 6-10 favorite calendar views on the dashboard. For example:
All Hair Stylists
All Nail Technicians with Nail resources
All Massage Therapists with massage resources
etc...This would enable us to easily pick views that can make it easier to schedule things like group appointments or to reschedule clients and only see the information that is most important to our rescheduling.
1 vote -
Add the add on service option to the app
The add on service to appointments is available through the desktop but a provider does not have an add on option through the app
6 votes -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
36 votes -
36 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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Buy one get one free offer codes
Ability to create a buy one get one free offer code
13 votes -
Ratings - Overall Average
Average ratings at the top of Ratings section
2 votes -
General series prepay that correctly takes out of inventory at checkout
It would be helpful if clients could prepay for services that cost the same (ex: Botox & Dysport) with a generic service name like "Tox/Dysport" that would then allow for us to check the client out for either at the time of service. We are having to do a lot of refunds at the time of check out because the client didn't know exactly what to prepay for.
1 vote -
Option to make CC required when booking through the dashboard.
Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.
10 votes -
Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
10 votes -
Notification to service provider when an appointment is waitlisted for them including when and what.
This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)
3 votes -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
38 votes -
Leaving Notes in App
Service providers should be able to leave notes on the Boulevard app without having access to the clients information.
11 votes
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