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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7455 results found

  1. It would be extremely helpful to be able to sort the wait list by the requested service provider.

    6 votes

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  2. A feature for assistants or receptionist to view only schedules, they have been granted access too.

    3 votes

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  3. For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.

    Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.

    1 vote

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  4. Want the ability to add all vs low stock

    1 vote

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  5. Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about

    1 vote

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  6. 1 vote

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  7. So the staff member isn't constantly toggling, they can see all their appointments in one location

    3 votes

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  8. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes

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  9. Deactivated service providers are still able to access the dashboard

    3 votes

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  10. Being able to view sale details (price and discounts used) in the Client History without having to go into the appointment details. Vagaro had a way to view everything at once

    3 votes

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  11. Having a live space to leave notes on the client without having to click into a separate area

    3 votes

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  12. When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag

    4 votes

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  13. This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.

    I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.

    1 vote

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  14. Ability to customize dashboard to have tags automatically applied when a client books with add-ons.

    6 votes

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  15. Custom contact list for clients who received service on a specific day.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.

    4 votes

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  17. 5 votes

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  18. Discounts specific to certain services and/or products * Allow limited use of discounts

    5 votes

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  19. 2 votes

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  20. We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.

    2 votes

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