7458 results found
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1 vote
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Integrated online booking logic for forms for minors
Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.
5 votes -
Utilization % should reflect blocks on schedule
Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)
8 votes -
Service sequencing/priorty
there needs to be a way for certain services to be scheduled before others. For example: color should almost always be booked before cuts. Currently the services just bounce to the first available regardless of time or sequence.
3 votes -
Being able to filter ALL transactions with product sold
To be able to go back and make sure people are getting credit for their product sales.
2 votes -
Put "Unavailable" into the main calendar
When the start schedule is booked, BLOCKED off time should appear in the main client calendar.
1 vote -
Online Notifications
When we get online bookings , and it notifys us we should be able to individually mark as read instead of having to press "Mark All As Read" so we can look and mark off as we go.
6 votes -
you should be able to swipe credit card before promted to sign and leave tip
doesn't make sense to ask for a signature and tip before you swipe the credit card
5 votes -
Record of Change in Order
In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments
5 votes -
1 vote
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PDF Exports Are Unreadable
When exporting information in a PDF the type is so small it almost requires a magnifying glass to read. Need to be able to make this readable please!
2 votes -
Roll up reporting
analyze aggregated data from all locations
4 votes -
Order Services with Vertical dropdown
vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.
Needs to be able to order services as they wish.
IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc
2 votes -
Rescheduling merged services together
Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.
7 votes -
Blocked Time Should Count as Productive
For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client
5 votes -
Product Profit Margins
Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased
5 votes -
Express checkout on iPad
Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.
46 votes -
Goal Reporting
- Weekly/Monthly Service Goals (On Phone)
- Weekly/Monthly Retail Goals (On Phone)
- Comparisons (TY, LY, YTD, Month, etc.) (on phone)
9 votes -
7 votes
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Have the calendar be "smart" enough to not revert to present date...
...when I toggle to a specific date and then click the New Appointment on the top right.
See video for explanation and steps to recreate issue.
At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.
3 votes
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