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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7458 results found

  1. Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.

    So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.

    5 votes

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  2. Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.

    40 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  3. Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting

    4 votes

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  4. Have the user name at the top right to see who is logged in.

    7 votes

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  5. Saved intake forms color is grey on grey and is hard to read.

    7 votes

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  6. 5 votes

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  7. Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.

    8 votes

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    1 comment  ·  Admin →
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  8. Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break

    4 votes

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  9. On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.

    5 votes

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  10. Schedule staff by 1st/3rd Saturday/Sunday of the month if only works every 3rd Sunday for that month, etc

    6 votes

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  11. Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment

    5 votes

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  12. Facebook Spa's has 6 locations and 20k "clients". They would like their employees to be able to add appointments directly to their calendars via the appt confirmation email.

    1 vote

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  13. Needs clients to have the ability to check in on iPad with staff names appearing, while client's names hidden for security reasons.

    1 vote

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    0 comments  ·  Admin →
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  14. 4 votes

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  15. The client profile retains/keeps the suggested product in the client profile even after the client has bought it. Would prefer for it to be removed once the client purchases it so they are not suggested the same product if they come in before their next appointment.

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Adding a detailed list/report/ability to see products that were sold that weren't assigned to a staff member

    5 votes

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    1 comment  ·  Admin →
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  17. There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.

    5 votes

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    • Security - ability to have a logout timer for public computers but those who work at one can set to not logout
    7 votes

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  18. Add the function to disable a SKU in inventory (not delete) so it doesn't show in an inventory report but is available for historical reporting- Allison request*

    2 votes

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  19. 2 votes

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