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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. We need the date of the day we send out manual text confirmations to be copy/paste friendly. There's no way to copy the date of a day so we can paste it in scripts.

    3 votes

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  2. It would be helpful if there was a field for businesses to input the Order # for the stock received from a Supplier

    1 vote

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    0 comments  ·  Admin →
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  3. When any service is sold out or not available the day they are looking for it tells the guest "No time available try another day". That is making it sound like the entire day is sold out when it is just one service in their order. Or there may be something very similar that is available. By just saying "Choose another day" that person may just jump to the next place.

    There should be a call to action for the guest i.e. "One of your services may be unavailable please contact ###-###-#### to speak with a reservationist". At least this…

    4 votes

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  4. Some places have taxes that require a third decimal (8.375%). When entering this into the dashboard it rounds to 8.38%

    Though it still seems to calculate 8.375% at checkout it would be nice if that was reflected in the dashboard

    4 votes

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  5. We have 99% of our client phone numbers, but only ~25% of their emails. It would be nice if there was some interaction that could be turned on where clients are asked for their email address after a repeated appointment.

    Thanks for coming to Abundant Salon again, for added convenience, you can respond with your email address to receive receipts, booking confirmations, and instructions on how to set up an online booking account if you don't already have one.

    Then capture response containing email address and add it to the database. Potentially would have to create a blacklist of domains…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. 7 votes

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  7. Flag to hide clients from dashboard to prevent data accessibility from the dashboard while still maintaining financial transaction information (in the instance of privacy requests from clients)

    2 votes

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  8. Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.

    Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.

    2 votes

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  9. More customization for promo codes/discount codes:

    • Turn off or invalidate code in x amount of days, months, years, custom

    ** Specify date range of when code is valid

    • Make codes service-specific so that it can only be applied if a client receives that service
    • Make codes client-specific ie. for new clients only
    8 votes

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  10. 2 votes

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  11. 1 vote

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  12. An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD

    2 votes

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  13. More options for editing blocks on calendars/schedules.

    • Need the ability to update the times for ALL recurring blocks and appointments in a series as opposed to having to delete and rebook all of them.
    • Add a "daily" reoccurrence option for blocks
    • Add an option to handle recurring appts or blocks that are, for example, "every 3rd Friday of the month"
    21 votes

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  14. Starting to enter a new client clears the form and the phone number is lost.

    When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears

    6 votes

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    1 comment  ·  Admin →
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  15. Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible

    17 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  16. to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.

    1 vote

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  17. Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.

    8 votes

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  18. Use cases:

    • Using blocks above schedules as sticky notes for informational purposes
    • Administrative holds
    • Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
    • Locked lunch periods that can't be moved by unknowing receptionists
    • Training periods
    2 votes

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  19. Schedule view for all locations under business management

    -Easier for multiple locations to see every staff's schedule at all locations

    5 votes

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  20. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes

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