7195 results found
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Be able to add over 30 vouchers of one service to a package
We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once
3 votes -
Ability to schedule future rebill date for Paused membership status
Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.
7 votes -
Ticket for only a tip
We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction
12 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
6 votes -
Report on vacation and sick leave for service providers
Report showing total vacation and sick days taken by staff
Could be synced with time blocks on calendar
17 votes -
Add search field in waitlist page
Add search field to find specific client in case multiple waitlist appointments are made regardless of date selected
2 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
7 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Allow negative numbers in beta report filters
I have tried to filter a beta report to only include discounts. The filter doesn't allow negative numbers, so I can never get just the discounts included.
1 vote -
Memberships - Expiration term starts after first use
Business would like the option to have the membership term to start after the first voucher is used, instead of expiration date being based on purchase.
1 vote -
Service Provider Tags for Easy Client booking, tags searchable within the Dashboard - Details Below
Per Fox & Jane's request: "Essentially our goal is to have every service provider tagged with their specialties (i.e. blonde specialist, cutting specialist, etc.) and to have those tags searchable within BLVD. The reason for this is because our customer care team handles all location bookings and it's very hard to keep track of every stylist's specialties. Currently, we're using a Square space website internally that has searchable tags, however, we would LOVE to use blvd for this instead (if possible)."
1 vote -
Member/Membership recognition online
Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.
36 votes -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Client receipts from the business email
Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.
6 votes -
Signatures for Messages
The addition of prefilled signatures like:
Regards,
Lash Lovers Reception Team
Booking options:
Tel/Text: 214-357-5274
Online: www.LashLovers.com
Email: LoversLane@LashLovers.com6 votes -
Change price/duration permission on Professional App
Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.
20 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
Duplicate client appointments alerts for same day/late arrival tool/appointment progress tool
I have noticed that clients have sometimes booked multiple appointments by accident on the same day. I think there should be a tool that recognizes daily potential accidental bookings and just picks up on potential errors/staggered appointments.
there should be a tool that shows the progress of each appointments AND if a client is running late. We have the ability to NOT check them in if they are running late to the appointment... but it would be nice to have a button to press that notifies whoever is looking at the calendar perhaps in a different location that we KNOW…
5 votes -
Ability to edit services received if pricing remains the same after order is completed
Services may occasionally be modified by the service provider before the front desk is informed and would like the opportunity to update the received service if pricing remains the same.
2 votes -
Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
14 votes
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