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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.

    4 votes

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  2. Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes

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  3. to ensure our time is correct and accurate with payroll

    1 vote

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    0 comments  ·  Admin →
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  4. This feature used to tell who made the alert and that would be really helpful to have back

    20 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  5. Clients often purchase a gift card to cover a specific service (massage) plus tax so it would be great to be able to leave a note that identifies the intention of the gift card so the front desk knows when that client is checking out.

    3 votes

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  6. AI powered text message and dashboard to monitor conversations.

    3 votes

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  7. Currently checking out comped services as OTHER so the staff still receive their commission in reports, but creates a book keeping nightmare to separate from service sales/sales summary

    9 votes

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  8. So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.

    2 votes

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  9. When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.

    2 votes

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  10. On the Calendar view, the service name should be prioritized over client name in appointment blocks. Currently the client name is largest on the calendar view, and the service name is smaller underneath.

    2 votes

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  11. Ability to track the transactional history of gift cards including applicable orders and remaining balances

    12 votes

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  12. It would be nice to change notes for the "other" payment method on closed orders. Sometimes the verbiage isn't the same with all of my staff, so it makes reports harder to consolidate, it would be nice to be able to change that note to standardize things after orders are closed.

    3 votes

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  13. Would love for vouchers to redeem Green Circle fee as well.

    Maybe we could add 2-3 Green Circle vouchers to each membership. So I could adjust the membership pricing accordingly, and the member would only get one comprehensive monthly charge for the services and Green Circle fees. Then, we'd redeem the service voucher(s) and Green Circle voucher with each visit.

    1 vote

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  14. There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. For example, item cost for many of our vendors are at one cost under case quantity, once a case or more is ordered a new lower price is triggered. Because this is valid for nearly all of the products we order through Cosmoprof, Bassett, SalonCentric, and Amazon; this makes all purchase order reporting erroneous.

    1 vote

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  16. 1 vote

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  17. Ability for client to designate "primary card" during online booking as well as ability for business to specify preference via the client profile to be displayed during checkout

    4 votes

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  18. In the staff performance report we can see hours booked, hours scheduled, service $ and product $ but would love the ability to also see service $/hour and product $/hour (could export to excel to make this work today)

    1 vote

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  19. To support this, we would need a product category column count i.e. Membership Client Count, Package Client Count, and Gift Card Voucher Client Count, etc.

    1 vote

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  20. When changing the seller of a product it takes effect on the date of the change, not the date of the sale. I often change these commissions after the close of a pay period which can result in negative commissions on the next pay period (which my payroll company won't accept). It would be better for the changes to be effective as of the original date to keep things all on one pay period.

    3 votes

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