5872 results found
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Prevent Staff from lowering prices
Staff shouldn't be able to adjust price to lower than the default price listed
3 votes -
Rescheduling Appointments with 2+ Stylist for 2 Separate Days
Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.
2 votes -
Allow client change on closed transactions.
If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.
8 votes -
Vouchers should not ZERO out tips
When redeeming a voucher it is ZEROING out the service for the service provider so her tips are being calculated on $0. We then need to manually calculate the tip amount to add back in when members checkout and tip a flat %% like 20%. SPs should be being tipped on the Member Price for the individual service that is part of the Membership voucher package.
So for a Refill where we sell 4x$30 vouchers for $108 vs $120 bought individually (10% discount incentive) they should be paid commission on the $27 ($30 less membership equivalent of 10%) and the…
7 votes -
Allow Self Add to Waitlist
Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.
7 votes -
Notes on client profile should show which user left the note
Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end
3 votes -
Only want to see Active staff as filter options on the beta reports
Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.
2 votes -
Drop down menu of staff list to SHARE in Beta Reports
Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand
2 votes -
New Sale button in Client profile
A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.
3 votes -
Clients that share a phone number having indicator in Contact Center and on client card that number is shared
Not sure what would be most helpful,
But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.
In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…
3 votes -
Field for short paragraph at staff scheduling page to store added notes about schedule
Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was
2 votes -
1 vote
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Please try to get an online booking system like STX software. There online booking is great
We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.
6 votes -
Customizable Alert Settings in Manage Tab
Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)
2 votes -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
8 votes -
Indication at checkout & on client profile of most recent payment method used
Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it
3 votes -
Only allow certain privilege groups ability to move appointments
Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.
7 votes -
Ability to schedule future rebill date for Paused membership status
Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.
7 votes -
Transactional history of gift cards
Ability to track the transactional history of gift cards including applicable orders and remaining balances
7 votes -
Add search field in waitlist page
Add search field to find specific client in case multiple waitlist appointments are made regardless of date selected
2 votes
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