5872 results found
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Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
Editing blocked time
More options for editing blocks on calendars/schedules.
- Need the ability to update the times for ALL recurring blocks and appointments in a series as opposed to having to delete and rebook all of them.
- Add a "daily" reoccurrence option for blocks
- Add an option to handle recurring appts or blocks that are, for example, "every 3rd Friday of the month"
15 votes -
Report on vacation and sick leave for service providers
Report showing total vacation and sick days taken by staff
Could be synced with time blocks on calendar
15 votes -
Customization within BETA reports (copy and paste columns)
Be able to copy paste one column, without copying the whole report
1 vote -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes -
5 votes
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45 votes
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1 vote
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When selecting service, change button from "Add $.." to "Add Service"
There's been a bit of confusion on this step and customers aren't seeing that it's a button. Would like to have a more clear direction "Add Service" is more direct
1 vote -
Ticket for only a tip
We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction
11 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
5 votes -
Percentage based business charges
Allow for percentage based business charges to calculate as a result of the overall cost of the service .
21 votes -
Appointment/ Client Tag reporting
It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.
9 votes -
Multi location management: more visual cue stating which location one is messaging from.
At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.
Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…
2 votes -
Staff name and time stamp missing for payments on Order Details
The new order details page does not have the staff's name and time stamp for original payment applied.
If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.
3 votes -
Send booking confirmation email to clients when booked through the app
Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.
24 votes -
Need to be able to designate tips to individual providers at checkout on the iPad
Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment
4 votes -
Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Receipt - Checkout Options
Jean Paul is requesting a setting that automatically unchecks or checks the "email receipt" on transactions. In their option, Would like to turn it off if a gift card is a surprise, etc. It's too risky for someone to forget to deselect it
3 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes
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