5872 results found
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Checkout and redeem vouchers (improve flow)
controls/prompts to make sure that if a client has a membership to redeem that is chosen as the tender type instead of accidentally charging the customer's credit card directly.
6 votes -
Customize whether resource is busy during processing/transition time OR Client Transition Time
Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.
3 votes -
Individual booking widget links per service provider
Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.
37 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Allow negative numbers in beta report filters
I have tried to filter a beta report to only include discounts. The filter doesn't allow negative numbers, so I can never get just the discounts included.
1 vote -
Memberships - Expiration term starts after first use
Business would like the option to have the membership term to start after the first voucher is used, instead of expiration date being based on purchase.
1 vote -
Service Provider Tags for Easy Client booking, tags searchable within the Dashboard - Details Below
Per Fox & Jane's request: "Essentially our goal is to have every service provider tagged with their specialties (i.e. blonde specialist, cutting specialist, etc.) and to have those tags searchable within BLVD. The reason for this is because our customer care team handles all location bookings and it's very hard to keep track of every stylist's specialties. Currently, we're using a Square space website internally that has searchable tags, however, we would LOVE to use blvd for this instead (if possible)."
1 vote -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Client receipts from the business email
Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.
6 votes -
Signatures for Messages
The addition of prefilled signatures like:
Regards,
Lash Lovers Reception Team
Booking options:
Tel/Text: 214-357-5274
Online: www.LashLovers.com
Email: LoversLane@LashLovers.com6 votes -
Privilege groups on professional app
Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.
20 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
Ability to edit services received if pricing remains the same after order is completed
Services may occasionally be modified by the service provider before the front desk is informed and would like the opportunity to update the received service if pricing remains the same.
2 votes -
Tableau
Tableau Data Management platform that helps manage the data within your analytics environment
1 vote -
Allow gift cards to still be purchased when location online booking is disabled
Would love an option still allow clients to purchase gift cards through the booking widget when online booking has been disabled at all location levels
1 vote -
Ability to hide a client's last name in privilege group settings
Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).
3 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Commission for services performed when using memberships
Ability to allow staff to receive commission on services performed even if a membership or voucher is used.
2 votes
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