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6220 results found

  1. Create an Iphone Widget

    Easy and faster access to daily schedule

    3 votes
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  2. Clients need to select preferred cards (they often have multiple) and then verify valid EACH TIME they book

    Guests need to enter security code + expiration date at time of booking on the website to ensure the card on file is valid? We NEED this in order to not be chasing payments.

    5 votes
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  3. Click options on the prices instead of having to click on the 3 dots to change the price.

    It would be so much easier and less hassle to be able to click on the price at checkout to change it rather than clicking on the 3 dots to have to "adjust price"

    2 votes
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  4. Have memberships and series purchases separate from the booking appointments tab.

    To make it easier for clients we should have a separate webpage or widget for clients to purchase series and memberships online. We have many clients who call us confused on how to purchase one of these plans and have to be guided into the individual appointments tab in the booking appointments widget.

    3 votes
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  5. Prompt for a la carte services on the booking widget

    1 vote
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  6. Hiding client phone number in Contact Center

    Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed

    4 votes
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  7. A few more emojis for tags

    health care worker

    mobility issue/injury

    Package Holder

    Birthday

    Likes Warmer Water

    2 votes
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  8. Canceling reoccurring/standing appointments

    When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.

    Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.

    4 votes
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  9. Send automated message after missed phone call

    Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.

    7 votes
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  10. Separate Booking for New vs. Returning Clients

    For a lash studio, new clients need a full consultation and we don't want them to be able to book other services until after that appointment. Need to be able to have a separate booking link for return clients where they can see full services that would be hidden to new clients/anyone that hasn't been to the location before

    5 votes
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  11. EDIT FORMULAS ON NOTES

    UNABLE TO ADD TONER FORMULAS AFTER FORMULA IS INITIALLY ADDED. AFTER PUTTING IN FORMULA IN NOTES, YOU HAVE TO DELETE AND ADD YOUR FORMULA IN AGAIN TO INCLUDE YOUR TONER FORMULA.

    6 votes
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  12. Automatic Blocked Time between appointments instead of transition time. (Solves covid cleaning)

    Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.

    It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…

    4 votes
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  13. Offers that apply to combinations of service categories (Category1+Category2 = offer applicable)

    We want to run a special where you get a Dollar amount off your bill or a percent when booking a combination of two service categories. (Nails+Feet for our salon) It would be nice to be able to create a rule that applies when they book one or more of a selection of categories together.

    Also it would be nice to have the option to do a discount from the TOTAL appointment, not off the services specifically. So if they booked anything in category 1 and anything in category 2 they would get a blanket $10 off for instance. We…

    4 votes
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  14. Add an icon in the internal service menu indicating a service is bookable online

    when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.

    4 votes
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  15. Option to have 15-30 minutes automatically added to new client bookings.

    If this is an added feature stylist would have the option of having Blvd add 15 to 30 minutes to the booking automatically. Currently I have to watch every appointment book and if I don't recognize the name I go and adjust the time, if time is available. The desk can't remember every single specific time that stylist would want added for each new client. I have spoken to other hairdressers at other salons that use Boulevard and they all think the idea is really good.

    8 votes
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  16. Default to service that the client is reading about on the website

    On the website, each service page has a book now button right on the hero image. When someone clicks book now, the widget opens up, they pick their location, then their appointment type, then they get the entire list of services.

    If someone is on the massage page for example, and clicks book now, can Boulevard jump to only list the massage services? We believe it will improve the user's experience.

    2 votes
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  17. Message Close button - Hold at top or move to bottom

    We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.

    4 votes
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  18. Edit payment type in closed order

    The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.

    8 votes
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  19. Bring back editing staff requested

    Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back

    Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting

    13 votes
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  20. Option to send Mass Confirmation

    When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button

    8 votes
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