6205 results found
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Default to service that the client is reading about on the website
On the website, each service page has a book now button right on the hero image. When someone clicks book now, the widget opens up, they pick their location, then their appointment type, then they get the entire list of services.
If someone is on the massage page for example, and clicks book now, can Boulevard jump to only list the massage services? We believe it will improve the user's experience.
2 votes -
Message Close button - Hold at top or move to bottom
We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.
4 votes -
Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
Option to send Mass Confirmation
When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button
8 votes -
CANCELLATION CHARGE
there needs to be a full price option to charge a no show client.
Different salons have different cancellation policies.creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge
7 votes -
Xero
Integration with Xero accounting software.
1 vote -
Full implementation of a membership program
e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)
2 votes -
list the stylist assigned to each time slot under "view times"
being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!
2 votes -
3 votes
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Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
22 votes -
Inventory
Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there
*Breakdown items for easy Reporting and Inventory
Low Inventory and PAR intelligence - To assist with Purchase Orders.
21 votes -
Be able to hide resources on calendar view
Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.
18 votes -
NPS Score
Glosslab would like to have customer's NPS score available within the client profile and at checkout.
1 vote -
Easier to see and cancel appointments on the website
Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?
1 vote -
Default for SMS to be unchecked to "off" until client opts in to SMS reminders
Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders
2 votes -
Split payments with product
Allow us to split payments across multiple cards when a client is paying for products and services.
2 votes -
In timeclock reports, show each shift total duration...
...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…
2 votes -
Staff Performance Report - Avg. Product Units per Client
- used for "coaching and growth"
- a percentage of retail sold by each stylist
3 votes -
Horizontal scroll bar on Calendar page
We have 30+ staff and a lot of resources. Instead of making the columns smaller and thus unreadable, would be better to have an option for a horizontal scroll
3 votes
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