7124 results found
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Stay on the Same View after an Appointment is Made
Every time I book an appointment under a stylist under "week" or "4-day" view, the calendar reverts back to day view and goes to Sunday or a completely different day instead of staying where I was booking. Makes it super annoying to double check if an appointment was booked correctly because we have to go searching for it.
4 votes -
Add Product Pictures
We need pictures and descriptions next to products. Aside from hair products, we also sell hair accessories and salon merch. We would really benefit from having pictures next to items so we can sell more to our clients.
6 votes -
5'minutes early check in time before the appointments start
We are having issues of clients showing up late and thus we need a checkin time 5 minutes before the start of the appointment. One simple way to do that would be to give us the option of placing transition time before the appointment instead of after. Or simply having a "checkin" time option that starts 5' early.
Benefit: We can shorten our appointment times and be more profitable.
8 votes -
Email the amount and deposit date for each transfer
We moved from Square to BLVD and this is one feature I miss. I liked seeing email messages that let me know how much and when each transfer would be,
i.e. "Your Friday transfer of $3,561.00 will be sent on Sunday"
It would be nice to not manually have to check on transfers.
1 vote -
Guest Profile Photos
We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.
27 votes -
2 votes
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2 votes
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2 votes
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Export appointment history
It would be nice if there was any kind of export feature for appointment history. As a massage studio we sometimes have to send clients a list of appointments for insurance or legal purposes. Currently, the only way to do this is a series of screenshots, which looks horribly unprofessional. Having the option to include any appointment notes is crucial to this as well as payment information.
3 votes -
Report of client birthdays
If not there should be a way for salons to pull a report for clients birthdays so they can nurture the guest relationship with gift or card to celebrate the guest.
8 votes -
Ability to add gratuity for non-card payment methods on Duo app
With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.
13 votes -
16 votes
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Be able to input percentages on Business Charges instead of just dollar amounts
Currently you can only put in a dollar amount for business charges on services...why not percentages so it automatically calculates the business charge? It would be much easier this way.
4 votes -
Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes -
1 vote
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1 vote
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requirement for patient profiles
i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms
1 vote -
Permission: Client notes & tags
Permission controlling visibility of client notes and tags in client profile.
Ability to view only modify areas without seeing client contact info.
3 votes -
1 vote
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2 votes
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