5949 results found
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A non-requested booking waitlist/queue
In which clients (or front desk) book the appointment and the appointments go into a feed that insert the appointments to the available times throughout the day but have no attached requested staff and are horizontally transferable. This column (working slightly like a resource) would have its own service prices that the performing service provider simply inherits for that appointment when an appointment gets assigned to them. Clients would book these "free agent" type blocks and receive confirmation the day before of whom and when their appointment exactly would be. At current the Boulevard platform is very booth rental designed…
1 vote -
3 votes
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When charging to Duo, an option to charge and NOT collect or request gratuity
Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.
10 votes -
Mobile Optimized Online Booking (website)
The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…
13 votes -
2 votes
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2 votes
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1 vote
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1 vote
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1 vote
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Report for guest product purchases
It would be SOOOO helpful to have a report that shows guest names that purchases with timeframes that we select. For example, we run promotions and I would love to run a report that I can enter the timeframe where it shows me the guests that purchase X number of products and what they purchased within that period.
1 vote -
Set date for price changes to activate
With a large service book, we need to at times, and at least annually make changes to the price book. Ideally we should be able to set a date and time as to when the price change will be activated. This means we can work on any significant changes, then announcement ahead of time to guests. Then the prices all go live. Eg. Jan 1st changes for the new year. We can build the changes out now to go live Jan 1st.
8 votes -
1 vote
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1 vote
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1 vote
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2 votes
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Custom Automated Text Messages
Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.
For example:
RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:
Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers
RELEASED THE DAY BEFORE…
201 votes -
Message notifications only show when unread.
I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.
12 votes -
Be able to input percentages on Business Charges instead of just dollar amounts
Currently you can only put in a dollar amount for business charges on services...why not percentages so it automatically calculates the business charge? It would be much easier this way.
3 votes
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