7170 results found
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Toggle between staff profiles
The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.
6 votes -
Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens
Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens/clicks to switch for no reason.
4 votes -
Warning when closing an appointment that is in the future.
New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.
6 votes -
Show Card Present vs. Card Not Present in Reporting
In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.
6 votes -
Calculate employee hours from multiple locations
Ability to add together time cards from multiple locations.
3 votes -
Detailed Receipt
It would be great for a client to receive a detailed receipt when checking out. As of now it only shows the main service on the receipt, if it could show add-ons it would very helpful.
29 votes -
Limit discounts by staff member
Ability to limit discounts by service provider to allow only new providers to accept discounts.
3 votes -
Gift Card Balance on Receipt
When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.
50 votes -
Booked Forecast Filter for staff
Would like for the Booked Forecast By Staff report to have the ability to filter out staff members (booth renters)
7 votes -
Time limit on reactivating old memberships
We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.
3 votes -
App only able to book 1 resource
the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.
4 votes -
change button on checkout to say "confirm price"
Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it
1 vote -
make it to be able to copy and paste an appointment for easy rescheduling
make it to be able to copy and paste an appointment for easy rescheduling
9 votes -
Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
2 votes -
Disable Appointment Cancellations Permission Group
Privilege groups should include a separate functionality of appointment cancellations. Only authorized staff should cancel appointments.
We don't want our staff the ability to cancel any appointments, all cancellations should be reviewed by our manager. Some salons have a history of staff taking cash from customers, but then turn around and cancel the appointment to show that the customer never arrived, thus pocketing the full service sale for herself.
3 votes -
"Select time on calendar” should be a privilege group setting.
This would allow an Admin to choose who can over override scheduling rules, which can currently be done when booking with "Select time on calendar” (Timing/Resource Blocking/Approve a Service Provider to perform a service that is normally not done)
2 votes -
Stack / Apply Multiple Offers in Online Booking
The ability to stack / apply multiple offer codes during online booking. Currently, this is only accomplished when applying via the dashboard. This would allow businesses more opportunity to incentivize clients and increase revenue.
2 votes -
Privilege group setting that allows staff to manage their own schedule
Have a privilege group setting that allows a staff member to only edit their own schedule.
7 votes -
Update Support Article for Personal Calendar- Add more screenshots
Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing
2 votes -
1 vote
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