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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7613 results found

  1. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. should be able to type in the number have the thread pop up if not saved as a client

    2 votes

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  3. We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.

    2 votes

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  4. At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…

    2 votes

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  5. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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  6. 4 votes

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  7. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    12 votes

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  8. We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.

    1 vote

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  9. Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.

    Also helps if clients can see their balances through their own client portal

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    6 votes

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  12. When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.

    7 votes

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  13. Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes

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  14. The business wants to be able to send same day marketing email campaigns.

    5 votes

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  15. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. When a client is booking their appointment online, they can add products in their appointments (this can help the client remember what they need and see new products, also help the front desk know that the client needs these products at their appointment... and we can place an order if we are low)

    4 votes

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  18. It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)

    2 votes

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  19. We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Upon adding items to a guest checkout it cuts off half the name. It would be nice if you could hold the curser over the item added to an order and have it display the entire name of the item added to an order.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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